Experience

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  BMO

  • Winnipeg, Manitoba, Canada

  • Customer Service Representative

    • Jul 2017 - Jan 2022
    • Winnipeg, Manitoba, Canada

    Serves customers by completing account transactions. Provides account services to customers by receiving deposits and loan payments, cashing cheques, issuing savings withdrawals, and recording night and mail deposits.

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  National Best Financial Network

  • Winnipeg, Manitoba, Canada

  • Marketing Associate

    • Feb 2016 - Jun 2017
    • Winnipeg, Manitoba, Canada

    • Self-employed; Works with a Licensed Associate to promote and sell services available through National Best and affiliated companies, such as Life Insurance, Disability Insurance, Critical Illness Insurance and others.

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  Altered Minds Inc. (Entry Program)

  • Winnipeg, Manitoba, Canada

  • Interpreter (On-Call)

    • Apr 2014 - Jun 2017
    • Winnipeg, Manitoba, Canada

    • Providing interpretation service to new Filipino immigrants coming to Manitoba and attending Entry Program settlement orientation services.

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  Telesolutions International

  • Winnipeg, Manitoba, Canada

  • Customer Service Representative

    • May 2014 - Oct 2014
    • Winnipeg, Manitoba, Canada

    • Handles inbound and outbound calls on daily basis; responded to all queries in a prompt and professional manner. • Obtain customer information such as name, address, email address, contact numbers, etc. • Deliver prepared sales talk, reading from scripts that describe products or services in o...

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  Sparkling Grace Water Station

  • Batangas, Philippines

  • Owner / Supervisor

    • Jan 2013 - Mar 2014
    • Batangas, Philippines

    • Hired, recruited and trained water station personnel for the company.• Assigned, scheduled and monitored the work of water station personnel.• Maintained all the machines in proper working conditions by checking the filters, pump motor, and gauge • Maintained inventory controls of material...

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  Convergys Philippines Services Corp.

  • Ayala Ave., Makati City, Philippines

  • Senior Customer Service Associate

    • Apr 2006 - Dec 2011
    • Ayala Ave., Makati City, Philippines

    April 2006 – June 2010• Acted as an Email Support for Walmart.com.• Handled customers' inquires regarding the status of their orders, product information and various Walmart.com services.• Appointed as a "Subject Matter Expert" who assists new team members to become familiar with...