Experience

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  Dynatron Software, Inc.

  • United States
  • Software Development
  • 100 - 200 Employee

  • IT Project Manager / Certified Scrum Master

    • Jan 2024 - Present

    IT Project Manager responsible for leading/managing two Scrum Teams - IT Cyber Security Team - IT Infrastructure and System Maintenance Team

  • IT Project Support Specialist / Certified Scrum Master

    • Jan 2023 - Jan 2024

    Scrum Master responsible for leading and managing two Scrum Teams: - IT Cyber Security Team - IT Infrastructure and System Maintenance Team

  • QA Analyst

    • Jun 2021 - Dec 2022

    • QA Analyst responsible for the Quality Assurance of IT Projects• Generated and executed test cases in JIRA• Tested UI and API code changes as well as SQL database/table code changes• Tested software application upgrades and data center move changes• QA member of the Repair Orders Insights (ROI) Data Agile Team• Participated in all Scrum ceremonies• Communicated the status of QA testing progress• Estimated the QA Jira stories assigned to QA

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  Lennar

  • Irving, Texas, United States

  • Customer Service Representative

    • Nov 2020 - Apr 2021
    • Irving, Texas, United States

    • Contacted homeowners regarding their home warranty work orders (tickets)• Scheduled meetings with homeowners to resolve their home warranty work orders• Scheduled trade contractors to come to the homeowners' homes to resolve the work orders• Followed up with the homeowners to make sure their work orders were resolved• Updated all the status of the work orders from end-to-end using Salesforce software application• Sent DocuSign emails to homeowners for the completed warranty work orders• Paid the invoices for the contractors hired for work not covered under warranty using BuildPro app• Met with new homeowners, reviewed their home features, and explained home warranty information

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  Cigniti Technologies at AAFES

  • Dallas/Fort Worth Area

  • Senior Test Engineer

    • Aug 2019 - Aug 2020
    • Dallas/Fort Worth Area

    • Quality Assurance Lead for AAFES Logistics and IT Projects• Assigned, updated and tracked Test Cases in JIRA• Opened, tracked and closed Bugs (Defects) in JIRA• Wrote a Test Plan for each project• Created and managed JIRA Dashboards to track SIT/UAT testing execution progress• Conducted bi-weekly Defect Triage meetings• Responsible for generating and distributing daily status reports of test execution progress• Responsible for reviewing Technical Requirements and Business Requirements documents• Attended weekly status project meeting with 3rd party vendors (Intelligrated and GETUSROI)• Executed/processed test orders using JDA WMS application and PuTTY (RF Scanner)

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  Fidelity Investments

  • Westlake, TX

  • Sr Quality Assurance Engineer

    • May 2012 - May 2019
    • Westlake, TX

    Sr Quality Assurance Engineer - April 2013 to May 2019Responsibilities:• Sr Quality Assurance Engineer responsible for testing FI CARP applications• Worked in an Agile Scrum SDLC for the past 6 years• Supported 2 Agile squads - CARP's Strategic Squad & Steady State Squad• Served as first QA Engineer on the team, developed QA standards & best practices• Responsible for giving QA status in daily stand-up meetings• Responsible for updating JIRA stories• Responsible for reviewing Business Requirement Documents (BRD's)• Responsible for writing Test Cases in HP ALM Quality Center 12 (QC)• Responsible for executing Test Cases and gathering test results in QC• Responsible for opening, tracking, retesting and closing defects in QC• Responsible for approving Production code installation tickets in ServiceNow• Responsible for executing COBOL/DB2 batch jobs using Control-M & JCL• Responsible for mocking up test data/files or datasets• Responsible for querying CARP DB2 tables using SQL/SPUFI• Responsible for writing and executing SoapUI XML scripts• Managed 2 people – A QA Contractor and an intern• Responsible for writing SAS programs to gather test data and create adhoc reportsQA Test Project Coordinator - May 2012 to March 2013Responsibilities:• Coordinated all inbound file delivery for the InvestOne OneBook SIT, UAT Phase I & II projects• Coordinated and delivered all outbound files for the InvestOne OneBook SIT, UAT Phase I & II projects via FTP, email or IBM Mainframe NDM to various departments• Backed up all outbound IBM Mainframe files/datasets and downloaded the files to LAN via IBM Mainframe FTP utility• Reported the status of all inbound and outbound files in SharePoint• Collaborated with project team to understand and prioritize system testing efforts • Project-based support, like asked different applications for status on files, missing files, etc...

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  Oncor/TXU Electric

  • Oncor Electric Consultant

  • UAT Release Manager, Defects Coordinator, Business Analyst & Quality Assurance

    • May 2004 - Feb 2012
    • Oncor Electric Consultant

    Coordinated and tracked all projects in flexible and monthly code releases for UAT Test Team. Tracked defects for all major code releases and created daily and weekly defect reports. Conducted daily JAD meetings with business users, developers and testers to track status of code fixes and the status of testing. Served as a backup to the Test Environments Manager making sure all systems, applications and configuration issues are resolved for every test environment.Coordinated, assigned and tracked resolution of all test environment Remedy Tickets for all test applications making sure System Integration Testers (SIT) and User Acceptance Testers (UAT) have applications functioning correctly to be able to test.Wrote test plans, test conditions and test scripts/cases for User Acceptance Testing (UAT) and System Integration Testing (SIT). Organized and led test documentation walk-through meetings. Gathered test data by writing and executing MS Access SQL queries or DB2 QMF SQL queries. Generated, processed and verified EDI test transactions.Wrote Business Requirements documents for various projects. Conducted and led JAD meetings with business users, project managers, developers and testers to gather all requirements for each specific project, define the constraints, the dependencies, the risks and assumptions. Served as a liaison between the business users, developers and computer programmers

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  Fort Worth Technologies/BNSF

  • Ft Worth, TX

  • Senior SAS Programmer/Analyst

    • Apr 2003 - May 2004
    • Ft Worth, TX

    Responsible for writing and implementing SAS programs/reports into production. Responsible for maintaining and distributing the month-end reports. Responsible for writing SQL queries to extract data from production tables and from data warehouse. Responsible for writing adhoc SAS programs/reports. And responsible for project management duties, such as attending project meetings, producing project meeting minutes and updating project issues list.

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  Oncor/TXU Electric

  • Oncor Electric Consultant

  • Senior Quality Assurance UAT/SIT Tester

    • Nov 2000 - Apr 2003
    • Oncor Electric Consultant

    Responsible for writing and executing test plans, test conditions and test scripts for User Acceptance Testing (UAT) and System Integration Testing (SIT). Responsible for setting up and leading test documentation walk-through meetings. Responsible for gathering test data by writing and executing MS Access SQL queries or DB2 QMF SQL queries. Responsible for generating, processing and verifying EDI test transactions.

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  The Associates

  • SAS Programmer/Analyst

    • Aug 1999 - Nov 2000

    Responsible for implementing statistical models into production coding in either SAS (UNIX - Korn Shell Scripting/Exceed and IBM mainframe - JCL/TSO/ISPF) or COBOLII (IBM Mainframe) in the Credit Card Division. Worked closely with modelers to validate and implement quality models/programs. Maintained production programs. Produced quality assurance testing by running SAS Adhoc Reports (Proc Means and/or Proc Frequency).

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  Nims Associates, Inc

  • Senior Programmer/Analyst

    • Dec 1997 - Jul 1999

    Responsible for making code modifications to COBOLII production programs for a large insurance company. Wrote the module change specification, the test plan and the implementation plan for each project assigned. Used Expediter to debug and/or test program changes. Was a member of the senior programmer/ analyst team responsible for overseeing the junior programmers.

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  Excelis/Lomas Information Systems

  • Programmer/Analyst

    • Aug 1996 - Dec 1997

    Responsible for writing batch COBOLII programs in the conversions department to convert several databases from one mortgage system to another. Worked closely with Business Analysts and followed their data mapping instructions. Wrote SAS programs to analyze, verify and fix data files and to produce adhoc reports.

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  EDS Corporation

  • Programmer/Analyst

    • Apr 1995 - Jul 1996

    Developed/maintained PACBASE (COBOL/COBOL II Source Generator) batch/online programs, ALC programs and production reporting tables. Worked as a liaison and updated the conversion datasets, conversion problems and issues between the Australia and Plano team members. Documented production reports and wrote technical designs for projects. Helped the quality assurance department unit test several online programs.

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  Excelis/Lomas Information Systems

  • Programmer/Analyst

    • Sep 1989 - Apr 1995

    Wrote batch COBOLII programs to convert mortgage companies from one system to another. Wrote SAS programs to analyze, verify and fix data files and to produce adhoc reports. Wrote procedures for conversion software. Ran software to test/convert client companies and trained others how to run software. Developed/maintained production COBOL programs and adhoc reports in RPIII on the Unisys B7900 and A1500 mainframes.