Experience

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  Contract CIO; Business Process Improvement; Project Management & Technology Delivery

  • North America

  • Information Technology Executive • Business Strategy & Technology Alignment • BPM/BPI • ERP • BI

    • Oct 2010 - Present
    • North America

    Contract CIO. Provided executive and operational level business improvement and technology strategy through delivery of technology infrastructure, best practices, business intelligence, (BI), and business process management (BPM) to firms with US and international operations. Examples of initiatives with attractive ROI:• Aligned technology usage with business plans. - Identified and detailed benefits and opportunity areas for business improvement - Utilized lean and agile methodologies to eliminate redundant processes• Merged international subsidiary business operations with US based counterparts. - Led integration of subsidiary’s technology infrastructure with parents. • Conducted assessments of existing technology along with periodic performance audits of infrastructure. (Consolidated infrastructure elements, eliminated redundancy systems, etc.) - Introduced virtualization and eliminated older poorly performing nodes - Tuned databases, redesigned, rewrote poor performing bottleneck processes. - Led upgrade efforts and installed best practices for technology management.• Championed and further integrated and expanded use of core ERP systems• Drove manufacturing improvements through application of Lean & Agile methods• Led modernization of engineering processes through implementation of standardization and incorporation of Common BOMs• Developed and instituted Quality Data Management systems and processes - Major reduction (>85%) in rework and returned parts from customers - Led a failure analysis team, to identify and correct design and process flaws

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  Vice President Professional Services

  • North America

  • Enhanced Systems & Services

    • Sep 2004 - Sep 2010
    • North America

    Market leader, developer of ERP software for MTO/ETO Manufacturers & Defense Contractors.• Delivered over 300% revenue improvement, opened new markets and territories• Developed new service and product offerings. Participated in delivery to customers.- Consulting for strategic application of technology and technology leadership- Project management and change agent consulting- Business process management (BPM)• Directed development and migration efforts of 40+ team members across multiple concurrent customer projects. Led >40 ERP conversion and migration projects• Established and led customer steering committees for migration efforts.• Developed new approach for migration resulting in reduced cost and project duration- Combined with BPM, eliminated bottleneck processes and out dated processing- Reduced extent of customization using experienced based mods concept and establishment of a reapplication library- Redesigned business processes for domestic and international customer base• Oversaw revision of training materials and development of topical How-To FAQs library.• Typical first operational year savings surpassed project costs.• Designed and developed custom interfaces for smart warehousing and database solutions for business analysis and intelligence (BI) during post startup period.

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  Principle Consultant, Sr. Project Manager

  • North America

  • Peak Solutions, Inc.

    • May 1997 - Aug 2004
    • North America

    Founded software engineering and technical consulting firm providing solutions to regional Fortune 100 and other clients.• Led sales and marketing efforts, developed new clients, and service offerings, growing from 2 employees to 40+,• Achieved “Top 20” status for software and consulting firms in the Ohio Valley. Also named “Preferred Supplier” by IAMS from 250+ alternatives• Developed partner relationships with complimentary firms to increase market penetration, acceptance, and capability.• Managed numerous multi-person projects simultaneously, directing activities of 40+ team members across wide range of technologies and platforms.• Led design, construction & deployment of sales force automation for Fortune 50 client• Designed, implemented, managed & staffed central data center and numerous satellite data centers for Fortune 50 customer and smaller organizations. Reduced staffing levels yet improved 7x24x365 coverage. Established SLAs, managed 3rd party vendors, etc.

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  Previous Positions (pre 1997): >Technical Director | >IT Director | >Systems Designer

  • Princeton, NJ | Columbus, OH | Cincinnati, OH

  • QCIM | Buckhorn, Inc. (Columbus, OH) | Procter & Gamble

    • 1900 - 1900
    • Princeton, NJ | Columbus, OH | Cincinnati, OH

    • Technical Director for QCIM, software developer in Process Manufacturing marketplace- Created business plans for platform migration and next-generation software.- Led platform migration project and built system interface to 3rd party software.- Sourced outside investors for funding growth, presented to owner & board• CIO, Buckhorn, (Columbus, OH), holding company, multi-location manufacturer- Reduced technology cost by 30% through standardization of infrastructure, consolidation and reorganization.- Led selection, installation & migration effort for company-wide ERP project.- Utilized business process improvement methods for improving manufacturing• Systems Designer, Procter & Gamble Company- Expanded deployment and utilization of Business Intelligence (BI) systems supporting analysis and decision-making for marketing and sales functions- Planned and executed numerous hardware and software migrations with zero loss of availability for all end users- Developed and widely deployed process improvement systems for manufacturing and warehousing. Installed in most North American locations. Accrued savings surpassed $400M.