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Ed Krupski profile image

Ed Krupski

Certified Service Technician at Camping World
Intro Book
Seasoned Mechanical Engineer and Audio Specialist with expertise in equipment repair, quality management, and team leadership.
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Location
Leland, North Carolina, United States, US
Skills
  • Customer Service
  • Mechanical Engineering
  • Audio Engineering
  • Team Management
  • Equipment Repair
  • Show all
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Bio

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Ed Krupski is a seasoned professional with expertise in Mechanical Engineering, Audio Engineering, and Team Management. With a strong background in customer service, equipment repair, and quality management, he has worked in various industries including camping, boating, and audio production. Ed holds multiple certifications and degrees in his field, including Master Mechanic and Master Engineer qualifications.

Experience

  • Camping World
    • Garner, North Carolina, United States
    • Certified Service Technician
      • Nov 2018 - May 2021
      • Garner, North Carolina, United States

      • Service/Repairs on class A, B & C Motor Homes & Travel Trailers• Troubleshooting complex systems• Predelivery inspections & repair• Customer walk thru & education for deliveries• Excellent customer satisfaction ratings• Mentor new technicians

  • Inland Boat Company
    • 8801 Creedmoor Rd. Raleigh ,N.C.
    • Service Manager
      • May 2017 - Oct 2018
      • 8801 Creedmoor Rd. Raleigh ,N.C.

  • Camping World
    • Raleigh-Durham, North Carolina Area
    • RV TECHNICIAN
      • Feb 2017 - May 2017
      • Raleigh-Durham, North Carolina Area

  • Patchogue Shores Marina
    • long island,N.Y.
    • Service and Operations Manager
      • May 1997 - Jul 2016
      • long island,N.Y.

      • Expertly managed 200-vessel marina and staff of mechanics and yard workers• Head Mechanic certified in all Gas Engine Brands• Ensured the quality & efficiency of all rigging, marine systems & electronics, including yard processes• Licensed Operator of 80,000 lb forklift, travel lift & hydraulic boat trailers• Adept in all computer screening tools & techniques• Assisted, educated & motivated new hires and administered employee reviews• Optimized scheduling and utilization of Labor• Managed all customer service inquiries including products, repairs, pricing, and deliveries• Purchasing agent for materials, products and supplies within prescribed purchasing authority• Robust sales record of multiple boat lines including Glastron, Wellcraft, Baha Cruisers, Clearwater, and Nauticstar• Proficiently designed, scheduled, and organized all trade show booths in Greater Tri-State area, including leadership of work crew and union workers

  • Media Tech Engineering
    • Greater New York City Area
    • Business Owner
      • Jan 1995 - Dec 2001
      • Greater New York City Area

      • Provided wide-range of professional Audio Maintenance services for the broadcasting industry, covering entire Northeast and Mid-Central territories, building company reputation and success • Masterfully designed, engineered, and assembled audio recording studios• Extensive low voltage & control wiring experience• Experienced in acoustical design

  • Studer Revox AG
    • NYC
    • Eastern Regional Service Manager
      • Jan 1990 - Dec 1995
      • NYC

      • Certified to service/repair Mechanical & Electronic Assemblies in Digital & Analog electronics• Worked closely with Product Management, Quality Assurance, Repair and Engineering to identify and resolve field quality issues

  • Siemens/AMS/ Neve
    • NYC
    • Eastern Regional Service Technician
      • Aug 1988 - Dec 1990
      • NYC

      Digital Audio Specialist

  • Mitsubishi Pro Audio
    • NYC
    • Eastern Regional Service Manager
      • Jan 1985 - Jul 1988
      • NYC

      • Provided feedback to Product Management, Marketing, QA and Engineering concerning product performance for the purpose of product & customer satisfaction improvement• Worked closely with Product Management, Quality Assurance, Repair and Engineering to identify and resolve field quality issues• Certified to service/repair Mechanical & Electronic Assemblies in Digital & Analog electronics

  • Soundworks/Studio 54
    • NYC
    • 2nd Engineer-Technician
      • Jun 1984 - Dec 1985
      • NYC

      • Responsible for operation & maintenance of all equipment in state of the art Recording Studio in NYC• Extensive experience in serving high end clientele in the music industry and exceeding their expectations

  • Emerald Service Center
    • New York
    • Automotive Mechanic
      • Jun 1978 - May 1984
      • New York

Education

  • 1983 - 1984
    Institute of Audio Research
    Communication Systems, Audio Engineering
  • BRP / Evinrude
    Outboard Master Mechanic
  • Mercury Marine University
    Certified Master Mechanic, Outboard,Sterndrive,Inboard Engines
  • Volvo Technical Training
    Master Mechanic, Marine Engines and Drives
  • Yamaha Technical Academy
    Master Mechanic, Outboard Engines

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Industry Focus. “Mechanical Engineering”

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