Experience

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  Trafalgar Travel

  • London, England, United Kingdom

  • Travel Director

    • Mar 2008 - Present
    • London, England, United Kingdom

    Hands–on responsibility for organising and operating coach tours ranging from 8 to 21 days throughout the UK and Ireland;Front facing 24 hour daily customer service for 40+ international guests per tour;Continual correspondence (phone, email, text) with all suppliers on a daily basis;Collecting and arranging payment for all hotels, restaurants and excursions. Generally maintaining a cash float of £5,000+;Maintaining clear accounts and expenses;Providing historical information, walking tours, general storytelling and multi-media entertainment throughout the guest experience;This position requires constant multi-tasking, impeccable organisational skills and patience.

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  VOX City Walks

  • London, England, United Kingdom

  • Operations Manager

    • Apr 2021 - Jun 2021
    • London, England, United Kingdom

    We’ve designed 5 Walking Tours of London based in geographic Loops. These are in a unique Hop-on Hop-off style combined with innovative technology that has not been done before.Taking in everything from Kensington Palace to the Tower of London. Three of these Loops are Guided. I am currently recruiting, hiring and training Local Expert Guides to launch our Product on the 21st of May.

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  Plus Hostels

  • Prague, Czech Republic

  • Sales Marketing Manager

    • Mar 2007 - Mar 2008
    • Prague, Czech Republic

    A truly unique experience to create a new business literally from the ground up, from construction right through to opening the doors on day one;Attracting both commercial contracts and individual customers;Creating and building industry relationships to complement our new business endeavour;Devising eye-catching and relevant collateral for our target market;This position required self-motivation and creativity.

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  Busabout Operations Ltd

  • London, England, United Kingdom

  • International Sales Marketing Manager

    • Jan 2000 - Nov 2006
    • London, England, United Kingdom

    A unique opportunity to be brought together as part of a team of five to launch and operate a new travel company catering to the backpacker market and sold globally throughout the English-speaking world;Brochure Production; complete design including copywriting and photography. Production & design of all collateral;Developing relationships and training with travel agents worldwide;Developing, designing, staffing and personally manning travel shows for both trade & consumer shows throughout Australia, USA & UK.

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  Contiki Holidays

  • Anaheim, California, United States

  • Tour Manager

    • Mar 1994 - Dec 1999
    • Anaheim, California, United States

    Responsible for organising and operating coach holidays ranging from 4 to 52 days for the 18–35 year old market.

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  Lantis Merchandising Services

  • New York, New York, United States

  • Regional Service Manager

    • Feb 1990 - Mar 1992
    • New York, New York, United States

    Responsible for maintaining display and inventory of women's accessories in over 50 department stores in North East USA, including Bloomingdales, Saks Fifith Avenue, Macy's, Filene's, Hecht's.

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  Macy's

  • New York, New York, United States

  • Department Manager

    • Aug 1988 - Feb 1990
    • New York, New York, United States

    Responsible for managing two women's ready-to-wear departments in Macy's flagship store on Herald Square