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Ebony Fagan is a seasoned professional with extensive experience in customer service, management, and nonprofit management. She has worked in various roles, including Secretary at the Federal Election Commission, Office Assistant at Mount Pleasant Church and Ministries, and Real Estate Administrative Assistant at Provident Bank/M & T Bank. Ebony holds a Bachelor of Business Administration (BBA) from Morgan State University and a Master of Business Administration (MBA) from Ashford University.

Experience

  • Federal Election Commission
    • Washington D.C. Metro Area
    • Secretary
      • Jun 2019 - Present
      • Washington D.C. Metro Area

    • TSR
      • Sep 2009 - Present
      • baltimore, maryland

      Interviews beneficiaries, inquires and/or their representatives to determine the nature of their problem or interest. Explains technical provisions, elicits relevant facts, when applicable advises of appeal rights and reporting responsibilities and resolves problems with payments or eligibility. Makes determination of ineligibility to SSI benefits when the reasons for denial are clear; take appropriate oral inquiry close out actions. Makes routine as well as complex systems inputs to correct or change records of entitlement and eligibility. Investigates and resolves systems-identified discrepancies or others to obtain omitted reports and clarify inconsistent or incomplete reports.Identifies need for social services of people interviewed and refers them to appropriate private, nonprofit or government organizations supplying such services.

  • Provident Bank/ M & T Bank
    • Baltimore, Maryland
    • Real Estate Administrative Assistant
      • 2008 - 2009
      • Baltimore, Maryland

      I managed the everyday functions in the Real Estate Division. Created correspondence, reports and forms.Organizing marketing mail merge lists for the division. Coordinated the weekly submission of loan packages to Loan Committee and Senior Loan Committee for Commercial and Real Estate deals.Assisting Division Administrator to conduct a semi-annual review of the approved list of appraisers, environmental firms, and engineering firms for he Commercial Group, and maintains the lists in the interim. Requested the installation of construction signs on customers’ property.

    • Office Assistant
      • 2005 - 2008
      • Baltimore, Maryland Area

      Registered victims/witnesses and law enforcement agents for daily court appearance. All Administrative/ clerical work. Referred victims/witnesses to appropriate agencies for direct service.Assisted staff with special projects (SAO newsletter, Victims’ Fund Run-Walk, annual holiday party for children). Sent daily arraignment and disposition letters to victims/witnesses. Assisted victims in completing victim impact statements and criminal injuries compensation applications. Keep attendance records of staff and payroll. Responsible for notifying Victims and Next of Kin of Post Convictions, Modification of Sentencing, and Violation of Probation HearingsCoordinating property returns for victimsDistributed of cell phones to domestic violence victims.

    • Office Representative
      • 2000 - 2005
      • Baltimore, Maryland Area

      Provided customer service (via phone and office visits). Wrote & Editing letters and memos. Received and distributed mailScheduled and confirmed travel arrangements. Input data into membership software. Ordered office supplies and keeping inventory. Printed church bulletins and newsletters. Planned church wide mega events.

Education

  • 2001 - 2005
    Morgan State University
    Bachelor of Business Administration (BBA), Business Administration and Management, General
  • 2013 -
    Ashford University
    Master of Business Administration (MBA), Business Administration and Management, General

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Human Resources and Staffing”

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