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Bio

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Eboni Trusty is a seasoned hospitality professional with extensive experience in customer service, event planning, management, and sales. She has worked in various roles, including bartender, sales manager, and director of sales and marketing, and holds a Bachelor's degree in Telecomunications Engineering Technology from Capitol College.

Credentials

  • Certified Concierge Professional
    Keller Professional Services

Experience

  • Forum Caterers
    • Baltimore, Maryland
    • Bartender/Server/Mentor
      • Nov 2014 - Present
      • Baltimore, Maryland

      Bartender Duties• Check identification of guests to verify age requirements for purchase of alcohol • Greet guests; take beverage orders from the Banquet servers or directly from guests. • Mix drinks, cocktails and other bar beverages as ordered and in compliance with company standards. Server Du...

    • Bartendar
      • Mar 2013 - Jan 2015

      • Utilized high levels of energy to up-sell spirits and take multiply cocktails orders• Passionate for exceeding customer expectations and maintain poise and a sense of humor in a fast-paced environment

  • Lord Baltimore Hotel
    • 20 W. Baltimore St.
    • Sales Manager
      • Mar 2013 - Sep 2013
      • 20 W. Baltimore St.

      • Market segments included tour and travel, wedding room blocks, family reunions and SMERF markets in which I maintained 50 rooms or less.• Created specialized family reunions menus; discount group incentives for tour and travel; and creative packages for SMERF travel.• Prepared Room block propo...

    • Director of Sales and Marketing
      • Aug 2011 - Mar 2013

      • Establish and direct marketing and sales programs• Develop business from travel and convention related companies, tour operators and transportation companies and e-travel sites.• Work daily with the General Manager to review status of business, schedules, priority assignments and all informatio...

    • Front Desk
      • 2010 - 2011

      • Recognized administrative tasks to be implemented and performed as general support system for the property manager• Assisted the Front-Desk Director with prepared letters, memos, and other documents using word processing.• Enhanced innovative ideas for an ongoing event developed by the indepen...

Education

  • 1997 - 2004
    Capitol College
  • 1997 - 2004
    Capitol College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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