Experience

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  Donald's Market

  • Vancouver, Canada Area

  • Cashier Customer Service

    • Dec 2016 - Present
    • Vancouver, Canada Area

    - Employ strong interpersonal skills to build relationships, problem-solve and suggest promotional oers for maximum customer satisfaction- Good emotional intelligence utilized to resolve price/product discrepancies and nd solutions for intemperate customers- Team-player, cooperating with all departments to ensure business runs eciently especially during high-volume hours- Fastidious cash-handling in a stressful, fast-paced environment

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  Granville Island Florist

  • Vancouver, BC

  • Junior Florist & Customer Service Representative

    • Aug 2015 - Nov 2016
    • Vancouver, BC

    Tasks: Floral Design; Team Collaboration; Customer Service;- Greet & actively listen to each customer for quick discovery of customer service solutions- Effectively problem solve solutions amidst constantly changing team objectives and challenging work conditions- Work with customers over-the-phone to construct floral bouquets and arrangements considerate of styles, spaces & personal taste - Manage floral display, cleanliness, merchandising & emergencies with composure & consideration of customers

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  Nerd Corps Entertainment

  • Vancouver, BC

  • Junior User Interface Designer

    • Feb 2013 - Oct 2014
    • Vancouver, BC

    Tasks: Professional Consultations; User Interface Design; User Experience Design; Team CollaborationOutcomes: - Collaborated with a team of software developers to gather project requirements. - Interviewed/Consulted with target users to gather further data for documentation.- Developed task flows, site maps, user journeys and strategize content.- Developed wireframes for web applications and games on a variety of platforms.- Lead visual design for web applications including the development of style guides.- Conducted industry-standard usability testing for better realized customer solutions.

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  International Services for Students

  • Canada
  • Higher Education
  • 700 & Above Employee

  • Contract Graphic Designer

    • Sep 2011 - Jan 2012

    Tasks: Video Editing; Motion Graphics.Outcomes: - Developed Study Abroad 101 video series in Final Cut Pro and After Effects (Motion Graphics)to help support SFU International employees in better provided knowledge about international opportunities available at SFU.- Allowed SFU International employees a much more efficient platform for marketing Study Abroad opportunities to students.

  • Communications & Marketing Assistant

    • Sep 2010 - Aug 2011

    Tasks: Print & Web Design (html/css/jquery); Event Planning; Communications, Video Editing, Motion Graphics.Outcomes:- Independently held class presentations, staffed information panels and organized promo events.- Organized Photo Contest, involving 6-months of promotions, submission intake, framing, findingprofessional judges, distributing prizes, organizing a showing and displaying around campus.- Excelled at responsibilities with a contract extension and rehired as an intern.

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  Simon Fraser University - Student Development

  • Contract Designer

    • Dec 2009 - Apr 2010

    Tasks: Print Design; Branding & Identity; Flash Development; Website Prototyping/UX Design- Developed promotional material for semester welcome back, developed an interactive flash survey for 30,000+ student body.- Was re-hired to brand new U-life program and develop prototype illustrations for the new website.

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  Simon Fraser University

  • Health & Counseling Services/ SFU Recreation

  • Communications Assistant

    • Aug 2008 - Aug 2009
    • Health & Counseling Services/ SFU Recreation

    Tasks: Print & Web Graphic Design; Branding & Identity; Prototyping; Motion Graphics.- Re-vitalized promotional material for HCS & Recreation impressing staff and receiving external positive notice- Develop brand, identity and promotions for nutrition blog and recreation informational video- Excelled expectations and presented with extension