Bio
Credentials
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AZ State Bar
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MA State Bar
MA State Bar -
NV State Bar
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VA State Bar
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Experience
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Zwicker & Associates, P.C.
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Tempe, AZ
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Attorney / Sr. Vice President, Litigation Operations
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Jan 2007 - Jun 2022
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Tempe, AZ
Responsible for managing litigation and developing litigation and compliance programs on behalf of major creditors in all 50 states. Responsible for a staff of 250 (attorneys and support staff) located in 22 offices across the country.
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Baylor Law Office
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Scottsdale, AZ
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Attorney
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Jan 2005 - Dec 2006
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Scottsdale, AZ
Practiced Creditor's Rights Litigation and Contract Law.
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Metris Companies / Direct Merchants Credit Card Bank
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Scottsdale, AZ
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Vice President, Recovery Department
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Mar 2002 - Feb 2004
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Scottsdale, AZ
Responsible for management of all Recovery Department operations, including Agency and Attorney programs.
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First USA / Bank One
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Baton Rouge, Louisiana / Austin, TX
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Vice President, Collections and Recovery Departments
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Apr 1997 - Mar 2002
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Baton Rouge, Louisiana / Austin, TX
During my 5 years with First USA / Bank One, I held various titles (the final title being Vice President, Recovery Department) and was assigned various responsibilities which included: Management of a Collections Operation with a staff of 300 personnel, Recovery Department Management, Contract Negotiation, Compliance Function Management and Vendor Management.
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Capital One / Signet Bank
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Richmond, Virginia
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Unit Manager / Recovery Manager
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Apr 1994 - Mar 1997
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Richmond, Virginia
Managed all operations of a collection unit responsible for utilizing litigation. Managed the attorney referral process and attorney relationships for the Collections and Recovery Departments. Hired and audited collection attorneys and agencies.
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Maryatt Industries
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South San Francisco, CA
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District Service Manager
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1989 - 1990
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South San Francisco, CA
Managed all service operations for a uniform and linen supply company location. Negotiated contracts, sales and service.
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Nabisco
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Richmond, Virginia Area
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Production Line Manager
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1985 - 1989
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Richmond, Virginia Area
Planned and scheduled production, personnel, and maintenance for multiple manufacturing lines. Supervised and motivated a crew of fifty union personnel.
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Education
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1990 - 1993University of California, College of the Law, San Francisco (formerly UC Hastings)
Juris Doctor -
1980 - 1985Virginia Commonwealth University
Bachelor’s Degree, Business Administration, Management and Operations
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