Bio
Credentials
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Salesforce Certified Marketing Cloud Administrator
SalesforceOct, 2020- Apr, 2026 -
Salesforce Certified Marketing Cloud Email Specialist
SalesforceJun, 2020- Apr, 2026 -
Lean Six Sigma Yellow Belt Certification
CapgeminiFeb, 2019- Apr, 2026
Experience
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India
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Marketing Services
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300 - 400 Employee
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Program Manager
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Apr 2023 - Present
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Senior Project Manager
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Jun 2021 - Apr 2023
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Mirum Agency
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Mumbai, Maharashtra, India
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Project Manager
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Jan 2020 - Jun 2021
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Mumbai, Maharashtra, India
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Capgemini
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Mumbai Area, India
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PMO Consultant
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Feb 2018 - Oct 2019
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Mumbai Area, India
• Conceptualized and implemented an Onboarding Module, which helped new team members to understand the engagement in a better way • Ensure the initiation and closure of programs/projects are properly executed and reflected in the project management and time reporting tools• Implemented the use of Qliksense for daily status reporting which saved cost and effort of 1.5 FTE per year.• Drive Automation initiative within for various day to day manual task.• Improving the overall utilization of resources across the engagement with the help of a resource monitoring tool.• Manage Service Level reporting for the Engagement, plan and execute contractual related KPI’s• Mentor project managers by leading complex work break down sessions that help them identify project deliverables, milestones, task dependencies, and the critical path.• Preparing Weekly and Daily status reports for Senior Management and Customers, which helped in correcting the course of action wherever required.• Managing operational activities such as Timesheet management, L&D, and TeamForge Access control• Handled Project related to Reporting, audit & compliance and strategic initiatives.• Suggesting upper management areas of focus based on weekly and monthly reports.
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Ugam
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Mumbai Area, India
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Project Manager
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Feb 2015 - Feb 2018
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Mumbai Area, India
• Prepare project organization and communication charts• Effectively and accurately communicate relevant project information to the client and project team• Ensure clients’ needs are met in a timely and cost effective manner• Effectively and accurately communicate relevant project information to the client and project team• Keep the Project Manager (PM) and others informed about project status and issues that may impact client relations• Prepare substantial completion Documents and ensure all required project close out documents are obtained• Communicate ideas for improving company processes with a positive and constructive attitude, and for developing this attitude in others
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HCL Learning
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Mumbai Area, India
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Associate Project Coordinator
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Mar 2013 - Feb 2015
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Mumbai Area, India
• Define project deliverables and monitored status of tasks.• Delivered status reports to stakeholders for budgeting and planning purposes.• Monitored team progress and enforced deadlines.• Collaborated with cross-functional teams to draft project schedules and plans.• Successfully managed 10-15 Vendors at a time; which included work allocations, • TAT tracking, raising IRF and clearing invoices every month. • Handled a max team size of 45 members for Core Projects. • Created production plans, tracked planned efforts vs. actual efforts and generated detailed Bug reports so as to share it with the teams. Thus improving production quality whilst meeting production deadlines.
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Education
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2012 - 2014Sikkim Manipal University - Distance Education
Master of Computer Applications (MCA), Computers -
2009 - 2012MVLU
Bachelor's degree, Computer Science
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