Experience

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  PAC Computers

  • New Orleans, Louisiana, United States

  • Network Engineer

    • May 2015 - Present
    • New Orleans, Louisiana, United States

    • Plan, configure, deploy and maintain multiple complex networks at small to medium size businesses. Hardware includes Dell Servers, SonicWALL routers, Cisco and HP switches, Unifi and EnGenius Wi-Fi access points.• Project manager for complicated network and domain reconfigurations to include email migrations, group policy implementation, Domain Controller and SQL server upgrades and replacements.• Implement and maintain cloud and local backups for all critical systems across all clients using several different backup systems to include StorageCraft, Datto, and Acronis.• Bare Metal Disaster recovery in the event of system failure using cloud and local backup systems. • Troubleshoot and resolve tickets reported by clients in a proficient and timely manner.

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  Mount Carmel Academy

  • Greater New Orleans Area

  • Computer Technician/MDM Administrator

    • May 2011 - May 2015
    • Greater New Orleans Area

    Manage 1350 MacBook Airs via Jamf Casper Suite, a Mobile Device Management solutionManage iMacs in Apple's Open Directory/Workgoup Manager via MCX recordsManage iPads in Apple's Profile Manager via configuration profilesCreate shell scripts to run in a OS X (10.7 and up) environmentManage Switch Infrastructure: Deploy, maintain, and upgrade firmware on all switches on campus.Assist in deploying/managing Wireless AP's throughout campus including making ethernet cables and dropsHelp with tasks in Active Directory/Windows Server 2012Troubleshoot permission issues on network storage devicesKeep accurate inventory of any changes made to campus technology.

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  Expetec NOLA

  • Computer Technician

    • May 2010 - May 2011

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  Creole Technologies

  • Computer Technician

    • Jun 2006 - Dec 2009