Experience

• 

  Apollo Health and Lifestyle Limited

  • Hyderabad, Telangana, India

  • National Operations Manager

    • Mar 2024 - Present
    • Hyderabad, Telangana, India
• 

  KIMS Hospitals

  • Secunderābād, Telangana, India

  • Assistant General Manager

    • Aug 2023 - Mar 2024
    • Secunderābād, Telangana, India
• 

  Apollo Health and Lifestyle Limited

  • Hyderabad, Telangana, India

  • Unit Operations Head

    • Sep 2022 - Jul 2023
    • Hyderabad, Telangana, India
• 

  Yashoda Hospitals

  • Hyderabad, Telangana

  • Senior Manager Operations

    • Feb 2020 - Aug 2022
    • Hyderabad, Telangana
• 

  Apollo Hospitals

  • India
  • Hospitals and Health Care
  • 700 & Above Employee

  • Assistant Manager

    • Jul 2018 - Jan 2020

    As Head – Operation Theater & CSSD:OT:• Availability of Equipment and instruments for all the procedures scheduled for the day.• Proper maintenance of equipment’s and instruments is taken care without affecting the surgeries.• Procuring the new material according to the need and requirement.• In coordination with the biomedical team, schedule the maintenance of OT Equipment’s.• Coordinating OT committee meeting once in 3 months.• Ensure the infection control measures are followed in OT.• Preparing annual budget in coordination with all the surgical specilities coordinators.• Coordinating with the OT Pharmacy and Stores for finalizing the patient bills.• Monitoring each OT utilization and number of cases done for the day.• To ensure the following: OT case scheduling, availability of biomedical equipment, JCI accreditation norms are obeyed to, MIS reports are prepared, manpower allotment and Quality monitors reporting.CSSD:• Ensure the sterility of instruments, with different methods of sterilization.• Maintaining the log books for loading, receiving and issuing of the instruments.• Ensure staff safety in sterilization process.• Introduces process improvement steps for sterilization methods.• Having Excellence program in CSSD, with international standards following according to the AAMI guidelines• Each sterilization load we challenge the sterilization process with the indicators for patient care.• Follow-up on regular maintenance of the sterilizers.• Continuous on job training about the technology to update technicion skills.• Initiated HIS process for the department of CSSD for proper billing of instrument trays and other consumables.

  • Executive

    • Sep 2011 - Jun 2018

    Out Patient Service• Managing smooth functioning of OP services handling customer queries and resolving the same• Supervising the OP Dashboard (Digital & automated system consists of various patient centered metrics).• Interacting with Medical Records Department to ensure smooth movement of medical folders inside the OP services• Handled 250 consultants and 1800 patients on daily basis.• Report dispatch counter is decentralized ans ensure all the reports are delivered ontime.• Intract with the patients/customers to help during complaints/grievances.• Reviewing the customer feedback data and take appropriate preventive and corrective action.• Coordinate with DMS for all consultant related issues.Emergency Department• Bed Management in ER; ensuring smooth functioning of Emergency (ER) department, communicating with the Admission Department to allot the beds for emergency• Carried out a “A Study on Bed Management”• Ensure the availability of updated Doctors duty rota-on call.• Maintain and monitoring of quality monitors in emergency.• Assested in creating roadmap for Stroke patients.