Experience

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  Planteria Group

  • Service Manager

    • Feb 2023 - Present

    My responsibilities include:• Managing and developing a team of technicians across the London west region. • Developing and implementing service standards across over 300 client sites.• Full accountability of P&L in the region to ensure optimum profitability. • Updating service methods to improve overall efficiency.• Collaborate with large facilities management companies to ensure clear understanding of client needs. • Work successfully with subcontractors to ensure a high standard of work across all sites.• Proactively find solutions to ad hoc issues ensuring the customer is the priority.

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  humm UK & Ireland

  • Sales Manager - Health and Beauty

    • Mar 2022 - Jan 2023

    My responsibilities include: • The management of the corporate partners, merchants and accounts within a health and beauty division. • Provide excellent service and expert product knowledge. • Creating training material and onboarding of new businesses – in person and virtually.• Training sales teams across businesses on how to confidently close sales. • Business development and lead generation. • Pitching to new businesses on the benefits of finance to grow their cash flow.• Develop the area for new business as well as driving additional business from an existing portfolio of accounts• Create and maintain connections in the field through constant networking. • Think of new and innovative ideas to enhance portfolio within the industry and create warm leads. • Efficiently and accurate manage CRM data and sales pipeline.

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  Benefit Cosmetics

  • London, United Kingdom

  • Area Manager

    • Apr 2017 - Mar 2022
    • London, United Kingdom

    My responsibilities include -• Direct report for 16 stores across north London, Hertfordshire and Essex.• Directly managing a team of staff across stores. • Developing and implement the learning strategy, plan and practices. • Facilitating and leading conversations to identify education needs and priorities for each team. • Analysing data weekly to identify business needs in each door. • Following through HR processes from start to finish including disciplinary, redundancy, recruitment and development plans. • Consulting with stakeholders to ascertain what learning is required to deliver the components of the business strategy. • Continuously undertaking learning needs analysis ensuring that training requirements are identified. • Business planning and achievement of Retail Sales plans and targets for the Area.• Regular visits to ensure standards and objectives are achieved as well as to assess key opportunities to further maximise sales and profitability. • Provide retail sales reports and ad-hoc analysis on a weekly basis. • Accountability of the overall brand appearance and exposure in the Area• Recruitment, management and development of team members. • Succession planning, training and productivity reviews.• Review, report and negotiate all space and location opportunities for key launches and peak season.• Presenting sales and training in meetings to all stakeholders.

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  Bare Escentuals

  • United States
  • Personal Care Product Manufacturing
  • 700 & Above Employee

  • Field Manager

    • Jun 2015 - Apr 2017

  • Boutique Manager

    • Oct 2014 - Jun 2015

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  Clinique

  • London- Debenhams ,House of Fraser, Boots

  • Business Manager

    • May 2013 - Oct 2014
    • London- Debenhams ,House of Fraser, Boots

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  Benefit Cosmetics

  • London- Boots

  • Account Manager

    • May 2012 - May 2013
    • London- Boots

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  The Perfume Shop

  • Supervisor

    • May 2009 - May 2012