Okay, let’s tackle this. So Duncan has a mix of skills that are in demand, but not necessarily in high-demand areas like software development or finance. He has experience in customer support and data analysis, which are valuable skills. However, his role is more focused on leadership and management. Location is Cape Coral, Florida, which is not a major hub for tech or finance. Considering his skill set and location, I would estimate his hourly rate to be on the lower side of the spectrum. A possible range for someone with his skills and experience in a non-tech industry in a smaller city might be $50–$100 per hour. I'll take a conservative estimate of $75 per hour.