Experience

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  Netline Communications Technologies (NCT)

  • Technical Communications Engineering Team

    • Apr 2015 - Present

    Authored 3D Product Assembly Documentation, Hardware & Software User Guides and a plethora of Marcom data sheets and promotional materials.Deliverables: 3D Assembly Documentation, Hardware & Software Manuals.

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  BlueSnap

  • Technical Communications

    • Oct 2014 - Apr 2015

    Creating and updating technical documents based on the BlueSnap solution.Documentation includes, Product Release Notes, Software User manuals, Feature Solutions and APIDeliverables: Release Notes, User Guides, including Online API

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  Polycom

  • Senior Technical Writer & Localization Coordinator

    • Aug 2001 - Feb 2014

    Senior technical and lead writer at Polycom Network Systems Division. Proven ability to design and create useful and understandable documentation on a variety of technical topics from scratch. Technical & Marcom Deliverables:• Document types include: User Guides, Administrator Guides, Installation Procedures, Deployment and Migration Procedures, Release Notes, Technical Support Guides, Technical Notes and Datasheets• Written, edited and updated API’s, Programmer, Installation, User Guides, Release Notes and Manuals for Network and Video Conferencing Systems Localization:• Localization Coordinator. Responsible for Localization of the UI, documentation translations and QA language usage (European)

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  ArelNet

  • Technical Communications Manager

    • 1997 - 2001

    Documentation Manager at ArelNet. Designed, authored, managed and coordinated the development of documentation sets for a series of IP Telephony products. Responsibilities included: GUI terminology, Client, Hardware, Software, system upgrade documents and procedures. Wrote, edited and updated Programmer, Installation, User Guides, Release Notes and Manuals for IP Telephony Products.Technical Writing Deliverables:• Document types include: System Descriptions, User Guides, Administrator Guides, Installation Procedures, Release NotesMarCom Writing Deliverables:• Written and designed a selection of marketing, promotional and sales materials: Advertisements, data sheets, newsletters, press releases, web site contents, slogans, banners and sales presentationsOther Functions:• Events Coordinator, trade show participant. Executed, coordinated the design of trade show booths, prepared marketing and promotional materials