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Duangkhae S. is a seasoned e-commerce professional with expertise in managing key accounts, developing category and subcategory strategies, and driving sales growth. He holds a Master of Arts degree in English for Specific Purposes from Kasetsart University and a Bachelor of Arts degree in Tourism and Hotel Studies from Bangkok University.

Credentials

  • The Fundamentals of Digital Marketing
    Google Digital Garage

Experience

    • E-Commerce Channel Manager
      • Jan 2023 - Present

    • Singapore
    • Technology, Information and Internet
    • 700 & Above Employee
    • Lead Key Account Management
      • Aug 2022 - Sep 2022

      - Managing Key Accounts through team of Key Account Management to grow Order, GMV and team portfolio of sellers- Analyzing sales trends and insights to identify appropriate product selection and direction for the platform and category- Develop plans that support overall strategies of the category, lead the analysis of market data, product trends, customer shopping trends to assess growth opportunities- Weekly, Monthly team performance and after Campaign performance review to identify and anticipate additional opportunities for enhancements

    • Senior Key Account Management
      • Sep 2020 - Jul 2022

      - Drive performance within responsibility on dimensions including: commercial performance, seller relationship, social media engagement, internal tools and systems and any initiatives etc.- Manage seller’s portfolio and conduct monthly quarterly plan with key sellers in order to grow order and GMV to meet sales targets- Negotiate special deal with sellers to ensure sales-boosting goals are met and pricing is competitive in the market- Establish strong relationship with sellers and communicate Platform promotional campaigns

  • Central JD Commerce Ltd.
    • Bangkok, Bangkok City, Thailand
    • Category Manager
      • Jun 2018 - Aug 2020
      • Bangkok, Bangkok City, Thailand

      - Develop category and subcategory strategies, manage pricing, sales and promotions, campaigns, item page operations, after-sales services, customer feedbacks while driving sales and profit margin- Expand product assortment by working and negotiating with suppliers while continuously driving down cost of goods; keep updated on industry development- Develop a competitive strategy and maintain competitive pricing versus other retailers- Supervise product selection and stock management set by management to ensure KPIs are met- Set brand strategies and plans and expand the company’s market share by working with suppliers- Drive business improvement by analyzing and interpreting data

    • Thailand
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Seller Development Manager
      • Apr 2018 - May 2018

      - Analyzing seller data to plan yearly promotion event pages, and keep tracking performance report for sold GMV- Create and manage promotion campaigns for SME sellers to boost their sales performance and to retain sellers to continuously active in the platform- Manage sales performance both GMV and number of SKU- Seeking present product trends, including persuade and negotiate with sellers to get competitive price during promotion period and Shocking deals- Communicate with sellers through notification / announcement in Seller Office, Campus and Facebook

    • Partnership Development Manager
      • Jul 2017 - Mar 2018

      - Explore opportunities to bring new potential partners into the platform- To consult, to lead, and to assist partner to achieve mutual interest- Responsible for maintaining and developing existing partnerships, whilst also identifying new organizations to work with- Take a leading role liaising with partners to develop, deliver and evaluate projects- To carry out regular and robust monitoring of projects to ensure outputs and activities- Manage partnership sales performance both GMV and number of SKU- Work alongside other staff responsible to ensure strategic planning of the project

  • Chunnasart Co., Ltd.
    • Bangkok, Bangkok City, Thailand
    • Merchandising Manager
      • Feb 2016 - Jun 2017
      • Bangkok, Bangkok City, Thailand

      - Sourcing new products and developing current products to propose to TV Home Shopping Channels - Formulating a merchandising plan and strategy to reach sales target- Analyst sales figures, customers reactions and market trends to anticipate product needs and plan product ranges/stock- Monitor stock movement and consider markdowns, promotions, price changes, clear outs etc.- Coordinating directly with international vendors to assure that the products are in good quality and delivery on time- Dealing and negotiating with suppliers and vendors to get the best price - Managing sample and merchandising processes.

  • GMM CJ O SHOPPING
    • Bangkok, Bangkok City, Thailand
    • Senior Merchandiser, Home&Living
      • May 2012 - Jan 2016
      • Bangkok, Bangkok City, Thailand

      - Take lead and supervise Living Part ;Household, Kitchen, Interior- Responsible for particular categories such as Household, Kitchen and Interior in both GMV and GP by set product cost and selling price- Formulate merchandising strategies; planning, sourcing, marketing the products that meet customer needs- Analyze sales trend and product needs in the market for new products launching plan- Manage sales performance and maintain optimal product stocks- Communicate and maintain good relationship both external and internal; Marketing, Production, Supply chain, Call Center, Finance, IT, etc

Education

  • 2009 - 2011
    Kasetsart University
    Master of Arts - MA, English for Specific Purposes
  • 2001 - 2005
    Bangkok University
    Bachelor of Arts - BA, Tourism and Hotel Studies

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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