Experience

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  Microsoft Research

  • Redmond, WA

  • Contract Technical Writer

    • Apr 2018 - Jun 2018
    • Redmond, WA

    Wrote and edited internal promotional, procedural, and budgetary content for the engineering team that provides technical services to Microsoft's AI and Research division. Designed, created, and maintained team SharePoint websites.

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  Microsoft Research

  • Redmond, WA

  • Contract Technical Writer

    • Apr 2016 - Sep 2017
    • Redmond, WA

    Wrote and edited internal promotional, procedural, and budgetary content for the engineering team that provides technical services to Microsoft's AI and Research division. Designed, created, and maintained team SharePoint websites.

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  AT&T Mobility

  • Bothell, WA

  • UI Writer

    • May 2013 - Apr 2015
    • Bothell, WA

    Wrote user interface content and online help for AT&T's B2B Premier e-commerce website.

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  Amazon

  • Seattle

  • Contract Technical Writer

    • Apr 2012 - Jan 2013
    • Seattle

    Edited and reorganized online help content for a vendor-facing web application. Created team SharePoint web sites and reorganized standard operating procedures used at 20+ vendor locations.

• 

  State Board for Community and Technical College...

  • Technical Writer/Web Editor

    • Jun 1996 - Oct 2010

    Wrote and edited end-user documentation for administrative software systems used by 34 Washington State Community and Technical Colleges.Maintained SBCTC-ITD web sites and sites for state councils and commissions.Designed and created project web sites, web applications, and web graphics. Designed...

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  Orrtax Software Solutions

  • Technical/Marketing Writer

    • Mar 1994 - Jun 1996

    Wrote and edited user manuals, training guides, and other end-user documentation for tax preparation software. Wrote and edited on-line company newsletter Orrtax E-Mailzine, product sheets, and other marketing material.

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  Comtronic Systems

  • Technical/Marketing Writer

    • Jan 1990 - Mar 1994

    Wrote user manuals, tutorials, and other end-user documentation for three vertical-market database systems.Wrote, edited, and designed company newsletter, Comtronic News. Wrote direct mail and magazine advertising.Wrote and designed trade show presentations.

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  The Research Group

  • Assistant Supervisor, Analysis Department

    • Feb 1984 - Jan 1990

    Wrote and edited market research copy.Maintained departmental style conventions.Coordinated print production.Trained writing staff.Trained staff in use of microcomputers, software.