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Drew Reeves
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Bio
Credentials
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Procore Certification: Procore Administrator
Procore TechnologiesOct, 2021- Apr, 2026 -
AppExchange Basics
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Build a Battle Station App Badge
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Build a Suggestion Box App Badge
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Change Management Badge
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Chatter Basics Badge
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Data Management Badge
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Data Modeling Badge
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Data Security Badge
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Formulas & Validations Badge
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Formulas & Validations Badge
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HEDA Basics
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HEDA Data Management
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Process Automation
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Reports & Dashboards Badge
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Salesforce Platform Basics
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Salesforce1 Mobile Basics Badge
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Salesforce1 Rollout
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UI Customization Badge
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Experience
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The Premiere Group
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Columbia, Missouri, United States
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Director of Operations & IT
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Jun 2021 - Present
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Columbia, Missouri, United States
Harnessed business acumen and technology expertise to lead diverse teams across TPG's ecosystem. Primary focuses of empowering people, M&A integrations, accelerating business with technology, process optimization, and an insistence on safety.
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United States
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Higher Education
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1 - 100 Employee
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Associate Director of IT
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Sep 2013 - Jun 2021
Director of Technology Services for the MU Trulaske College of Business. As director, I leveraged my technical background and leadership skills to guide a team of IT professionals supporting the faculty, staff, and students of Trulaske. In this role, my primary efforts were applied to empowering technology staff, driving campus innovation, masterminding data structures, managing diverse and complex projects, and championing technology.
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System Support Analyst - Expert
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Dec 2008 - Sep 2013
Experienced System Administrator with a strong background in server setup, migration, and maintenance, including support for file storage, printing, and OS deployment. Proficient in Active Directory management, group policy objects, and user support for faculty, staff, and graduate students. Skilled in communication and issue escalation, collaborating with cross-departmental teams and documenting troubleshooting solutions. Expertise in network support, encompassing on/off-campus connectivity, remote server access, and e-mail services. Dedicated to training and resource sharing, along with a keen eye for identifying and implementing cost-effective hardware and software solutions while adhering to college standards.
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University of Missouri College of Education & Human Development
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Columbia, Missouri, United States
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User Support Analyst
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Feb 2006 - Dec 2008
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Columbia, Missouri, United States
Dedicated User Support Analyst with a focus on Lab Administration, overseeing a multifaceted computer lab housing 70 PCs, 30 Macs, and 12 Smart Boards. Proficient in image deployment for PCs and Macs and strategically planning lab upgrades within maintenance windows. Experienced in Database Administration ensuring data integrity through creation, cloning, retirement, backup, and restoration processes. Skilled in System Support, encompassing server configuration, backup scheduling, application installation, firewall configuration, and security management across 6 servers. Committed to providing top-tier User Support to 300+ faculty, staff, and graduate students within the College of Education for their daily computer needs.
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Assistant Network Administrator
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Jan 2001 - Dec 2005
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Manager of Operations Support
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Jan 2001 - Dec 2005
Data Analysis: Worked with operations management to increase efficiency by identifying key metrics, and tracking how daily activities affect company profitability.Data Manipulation: Consolidated large amounts of data from multiple sources into meaningful statistics that assisted with the daily administration of multiple call centers spread through the US.Excel Expert: Talented with complex, formula-driven worksheets.Payroll Administration: Tracked and prepared payment for 200 employees in multiple environments and pay structures.
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Computer Hardware Intern
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May 2000 - Dec 2000
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Education
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2023 - 2025University of Missouri-Kansas City
Executive MBA -
2011 - 2013
University of Missouri-Columbia
Masters of Education, Educational Technology - Learning Systems Development and Design -
1997 - 2001
Westminster College (MO)
Bachelor of Science, Management Information Systems
Suggested Services
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Industry Focus. “Computer Software”
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References
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