Experience

• 

  Johns Hopkins Hospital

  • Sr. Project Administrator
• 

  Johns Hopkins Medicine

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Sr. Project Administrator

    • Oct 2023 - Present

  • Project Administrator

    • Nov 2022 - Jan 2024

    -Identify, capture, and achieve operational and strategic improvement opportunities.-Advance organizational performance by utilizing a systems approach to analyzing processes, building relationships, and facilitating change. -Support organizational efforts for business process improvement, change management, system redesign and integration, and solutions development-Provide staff support in planning and organizing cross-functional unit and cross-entity activities and committees.-Process purchase orders through SAP, process invoices and delivery ordersIncludes oversight of the implementation, communicating with national experts/external partners

  • Program Coordinator

    • Sep 2020 - Apr 2023

• 

  Nordstrom

  • United States
  • Retail
  • 700 & Above Employee

  • Regional Call Center Representative

    • Aug 2014 - Apr 2023

  • Department Manager

    • Mar 2014 - Apr 2023

     Operating and managing a department. Communicating with regional buyers to ensure product placement. Coordinating and merchandising sales floor to reflect current fashion statements and appeal to targeted market groups. Resolve customer issues in a timely manner. Uphold all company standards to ensure an ethical workplace and excellent customer experience. Creating monthly schedule for a staff of at least 15. Analyze statistical data to improve business inventory & employee productivity. Managed the staff to attend the customers’ needs and request.  Coordinate team shifts, breaks, and daily duties. Plan and execute promotional events that can generate an increase in sales and department revenue.

• 

  Nordstrom

  • Assistant Department Manager

    • Jul 2011 - Mar 2012

     Use directive selling to meet or exceed your Sell More, Make More goal Build personal trade by developing and maintaining relationships with customers Assist the department manager in achieving department volume and productivity goals by developing and executing a business plan Coach salespe...