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Dragomir Popović

Receptionist at Plava Laguna
Intro Book
Operations and customer service expert with a strong background in ground handling and customer service.
  • Claim this Profile
Location
Serbia, RS
Skills
  • Journalism
  • Online Journalism
  • News Writing
  • Blogging
  • Editorial
  • Show all
image
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Bio

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Dragomir Popović is a seasoned professional with experience in customer service, operations management, and ground handling. He holds a Bachelor's degree in Public Relations/Image Management from Visoka skola Banja Luka College.

Experience

  • Plava Laguna
    • Receptionist
      • Apr 2023 - Present

  • Plava Laguna
    • Istria, Croatia
    • Receptionist
      • May 2022 - Nov 2022
      • Istria, Croatia

  • Joy 5 Hotel & Spa
    • Belgrade, Serbia
    • Receptionist
      • Dec 2021 - May 2022
      • Belgrade, Serbia

      Welcome guests, check in/out guests in PMS, managing reservations, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure guest satisfaction.Protel - PMS

  • Plava Laguna
    • Umag, Istria, Croatia
    • Receptionist
      • Jun 2021 - Oct 2021
      • Umag, Istria, Croatia

  • Apartmants Riva
    • Croatia
    • Receptionist
      • Apr 2019 - Oct 2019
      • Croatia

      Welcome guests, check guests in and out of the apartments, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure guest satisfaction.Managing Booking.com apartments page and reservations...

  • Atlasglobal
    • Türkiye
    • Airlines and Aviation
    • 300 - 400 Employee
    • Station Manager
      • Mar 2017 - Dec 2018

      Managing ground and flight operations, including the passenger services, airport staff trainings,aircraft handling, and air cargo.

    • Sales Executive
      • Mar 2017 - Dec 2018

      Marketing and sales department

  • LOT Polish Airlines
    • Belgrade, Serbia
    • Station Supervisor
      • Apr 2015 - Dec 2018
      • Belgrade, Serbia

      Flights supervision/ticketing

  • Croatia Airlines
    • Belgrade, Serbia
    • Station Operations Manager
      • Apr 2015 - Dec 2018
      • Belgrade, Serbia

      Direct and coordinate airline station activities by review reports on the station activity to determine data needed for planning station operations, passenger reservations and ticketing, ramp and cargo services, dispatching of aircraft to ensure that all activities meet the policies and regulations.

  • airberlin
    • Station Supervisor
      • Apr 2015 - Dec 2018

      Flight supervision

  • Alitalia Società Aerea Italiana S.p.A.
    • Station Manager
      • Apr 2013 - Dec 2018

      Manager in charge of ground operations including passenger ticketing, supervising check-in, baggage and cargo services, gate control boarding and deboarding and on-ground aircraft servicing

    • Training Officer
      • Apr 2014 - Apr 2015

      Company profile, procedures, sabresonic check in system, company style and image standards.

  • Air Serbia
    • Serbia
    • Ground handling Agent/Supervisor
      • Apr 2013 - Apr 2015
      • Serbia

Education

  • Visoka skola Banja Luka College
    Bachelor's degree, Public Relations/Image Management

Suggested Services

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Industry Focus. “Leisure, Travel & Tourism”

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