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Dr. Steve Pollock, Pgmp, Pmp

Senior Program Manager at Farm Credit Mid-America
Intro Book
Dr. Steve Pollock, a seasoned leader with 19 years of experience, holds a Doctor of Business Administration degree from Columbia Southern University, and has expertise in Six Sigma, Leadership, and Human Resources, with a strong track record in consulting, teaching, and public speaking.
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Location
Louisville Metropolitan Area, US
Languages
  • English -
Skills
  • Leadership
  • Six Sigma
  • Team Building
  • Consulting
  • Public Speaking
  • Show all
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Bio

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Dr. Steve Pollock, a seasoned executive with a proven track record of driving transformation, is a certified Program Management Professional (PgMP) and Project Management Professional (PMP). With over 19 years of experience in leading high-performing teams and driving business growth, Dr. Pollock has a strong background in Six Sigma, quality management, and organizational development. His expertise spans multiple industries, including healthcare, finance, and education, where he has held senior leadership positions, including Director of Organizational Development and Senior Program Manager. Dr. Pollock holds a Doctor of Business Administration from Columbia Southern University and a Master of Public Administration from Eastern Kentucky University.

Credentials

  • Advanced Leadership: Learner to Leader
    The National Society of Leadership and Success (NSLS)
    Dec, 2023
    - May, 2026
  • Foundations of Leadership
    The National Society of Leadership and Success (NSLS)
    Nov, 2023
    - May, 2026
  • 2021 Innovation Strategy
    eCornell
    Sep, 2021
    - May, 2026
  • 2020 PMI Agile Certified Practitioner (PMI-ACP)
    Project Management Institute
    Nov, 2020
    - May, 2026
  • 2018 Project Management Professional (PMP)®
    Project Management Institute
    Dec, 2018
    - May, 2026
  • ASQ Certified Manager of Quality/Organizational Excellence
    ASQ - World Headquarters
    Mar, 2016
    - May, 2026
  • ASQ Certified Six Sigma Black Belt
    ASQ - World Headquarters
    Oct, 2005
    - May, 2026
  • 2005 Certified Six Sigma Master Black Belt
    International Quality Federation (http://iqf.org/)
    Jan, 2005
    - May, 2026
  • 1997 Quality Manager Certificate
    George Washington University
    Jan, 1997
    - May, 2026
  • ASQ Certified Quality Engineer
    ASQ - World Headquarters
    Dec, 1994
    - May, 2026
  • 1992 Certified Quality Auditor
    ASQ - World Headquarters
    Jan, 1992
    - May, 2026
  • 1986 Facilitator
    Midwest Quality of Worklife Institute
    Jan, 1986
    - May, 2026
  • Program Management Professional (PgMP)
    Project Management Institute
    Sep, 2023
    - May, 2026
  • monday work management core certification
    monday.com
    May, 2024
    - May, 2026

Experience

  • Farm Credit Mid-America
    • Louisville, Kentucky Area
    • Senior Program Manager
      • Jul 2018 - Present
      • Louisville, Kentucky Area

      https://www.e-farmcredit.com

  • Indiana Wesleyan University
    • Louisville, Kentucky Area
    • Adjunct Professor
      • May 2005 - Present
      • Louisville, Kentucky Area

      June 2019 selected as a Course Monitor for MBA PROJ-640 Talent Management ensuring that our courses are functioning at an optimum level for the DeVoe School of Business. Frequently taught courses include MBA PROJ-610 Intro to Project Management, MGT 451 Quality Decision-Making for Managers, and MGT 532 Leadership/Organization Change.

  • Louisville Metro Government
    • Louisville, Kentucky
    • Director of Organizational Development
      • Jun 2017 - Jul 2018
      • Louisville, Kentucky

      Internal consulting including training and problem solving. Leader of Performance Improvement team.

  • Baptist Health System KY & IN
    • Louisville, Kentucky Area
    • Executive Director for Practice Optimization
      • Mar 2016 - Mar 2017
      • Louisville, Kentucky Area

      Process improvement initiatives to increase customer experience. Leader of Practice Optimization team.

  • Humana
    • Louisville, KY, United States
    • Director
      • Nov 2003 - Mar 2016
      • Louisville, KY, United States

      Leader of Quality Engineering team within the Internal Consulting unit. Responsible for Six Sigma certification and projects.

  • Radio Sound, Inc. (Tier 1 Harley-Davidson)
    • Louisville, Kentucky Area
    • Director of Continuous Improvement
      • 1997 - 2003
      • Louisville, Kentucky Area

      ISO 9000 Management Representative (led effort resulting in certification). Supervised Call Center, Warranty Program, Quality System, and Information Technology. Provided quality training program for salaried and hourly associates, including Six Sigma.

  • SGS, an sgsco company
    • Louisville, Kentucky Area
    • Statistical Process Control Coordinator
      • 1991 - 1997
      • Louisville, Kentucky Area

      ISO 9002 Management Representative for Cylinder Division certification. 1996 Indiana State Award for Process Excellence - Cylinder Division.

  • Mastic Corporation (ALCOA Building Products)
    • Stuarts Draft, VA
    • Employee Involvement Coordinator & Plant Safety Coordinator
      • 1988 - 1990
      • Stuarts Draft, VA

      Implemented employee engagement program and improvement teams for salaried and hourly associates. Selected to attend ALCOA's Japan Benchmarking Program.

  • American Greetings
    • Bardstown, KY
    • Quality of Worklife-Employee Involvement Coordinator
      • 1986 - 1988
      • Bardstown, KY

      Managed employee engagement program for salaried and union improvement teams.

  • Southern Illinois University at Carbondale
    • Carbondale, ILL
    • Graduate Research Assistant
      • 1985 - 1986
      • Carbondale, ILL

  • Jefferson Community and Technical College
    • Louisville, Kentucky Area
    • Management Instructor
      • 1983 - 1984
      • Louisville, Kentucky Area

  • Poly-Cycle, Inc.
    • Louisville, Kentucky Area
    • General Foreman
      • 1981 - 1983
      • Louisville, Kentucky Area

Education

  • 2008 - 2013
    Columbia Southern University
    Doctor of Business Administration, Applied Research Methods
  • 1980 - 1981
    Eastern Kentucky University
    Master of Public Administration (M.P.A.), Business Administration and Management, General
  • 1999 - 2000
    Bellarmine University
    Master of Business Administration (M.B.A.), Executive MBA
  • 1977 - 1980
    Eastern Kentucky University
    Bachelor’s Degree, Business Administration and Management, General

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