Experience

• 

  Joint Commission International

  • Singapore

  • Project Director, Ensure Safer Systems

    • Aug 2021 - Present
    • Singapore

    The Ensure Safer Systems (ESS) program is a collaboration between Joint Commission International and Singapore Ministry of Health. We assist Singapore MOH in the journey beyond accreditation and towards high reliability.

• 

  Gleneagles JPMC

  • Hospitals and Health Care
  • 1 - 100 Employee

  • Clinical Programme Lead & Acting Allied Health Manager

    • Aug 2020 - Aug 2021

    • Lead Brunei's value-driven outcomes (VDO) project as part of IHH Healthcare's groupwide initiative• Acting Allied Health Manager, champion career development and competency frameworks leading to promotion and realignment of Allied Health Professional workforce

  • Clinical Quality Lead

    • Aug 2019 - Aug 2020

    • Lead project at Gleneagles JPMC Brunei to achieve its first JCI accreditation• Lead the establishment of Quality Department• Facilitate hospitalwide QI project in cutting outpatient waiting time by 24% in 18 months

• 

  Joint Commission International

  • Chicago, Illinois

  • Research Fellow

    • Jul 2018 - Jul 2019
    • Chicago, Illinois

    • Key team member in inception and elaboration of JCI Navigator - Evaluate, the company's main 3-year strategic initiative• In-depth research on hospital licensing and accreditation in 20+ countries• Speaker on behalf of JCI at USAID headquarter, Washington DC, on the impact of accreditation to public hospitals in Indonesia

• 

  Ministry of Health of the Republic of Indonesia

  • Jakarta, Indonesia

  • Medical Officer

    • Feb 2015 - Feb 2016
    • Jakarta, Indonesia

    • Conduct a 110-subject survey on relationship between lifestyle and free health insurance in hypertensive individuals• Deliver patient care at 300-bed Esnawan Antariksa Air Force Hospital• Provide outpatient and community health service at Tebet Primary Care for 10,000 households on capitation

• 

  Indonesian Journal of Chest, Critical and Emergency Medicine

  • Jakarta, Indonesia

  • Assistant To Editor Chief

    • Nov 2014 - Feb 2016
    • Jakarta, Indonesia

    • Direct migration from paper to electronic platform and lead initial application for national accreditation• Cradle-to-grave article management – screen submissions, assign editors, coordinate revisions, proofread• Coordinate authors, editors, peer reviewers, layout, publishing, and posting to curb 6-month back log and ensure sustained timeliness

• 

  RUMAH SAKIT UMUM PUSAT NASIONAL DR CIPTO MANGUNKUSUMO

  • Jakarta, Indonesia

  • House Officer

    • Sep 2012 - Oct 2014
    • Jakarta, Indonesia

    • Provide supervised medical care in emergency departments and wards• Conduct cross-sectional research on soil-transmitted infections and produce 5 evidence-based case studies• Conduct a quality improvement project on hand hygiene