Bio
Credentials
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Commercial Real Estate Certification
Cornell UniversitySep, 2023- Apr, 2026 -
Diversity, Equity and Inclusion in the Workplace Certificate
USF Corporate Training and Professional EducationMay, 2021- Apr, 2026 -
Project Management Professional (PMP)
Project Management InstituteApr, 2023- Apr, 2026 -
Certified Doctor of Business Administration Practitioner (CDBAP)
The National DBA SocietyJun, 2022- Apr, 2026
Experience
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Professor of Business
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Dec 2023 - Present
I serve as a Doctorate Professor teaching in the Competency Based Education (CBE) Doctor of Business Administration (DBA) program. My course of instruction is:DBA6645 (Strategic Analysis, Implementation, and Innovation)This course concentrates on the creation and implementation of business strategies, integrating the functional areas of a business. Successful strategies that maximize the competitive advantage in the marketplace, create value, and sustainability as discussed. I place an adding emphasis on analysis, creation, and implementation of a cohesive strategy within a global context, with a focus on the role of marketing and finance in the strategic process. Central to this class is the ability to recognize an organization’s chance(s) of survival and later, sustained growth and success. Average class size: 15 students.
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Professor of Business
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Nov 2023 - Present
As an Adjunct Professor teaching in the College of Business Management (CoBM) department, I provide quality and innovative instruction and meaningful engagement with my students to successfully achieve the course, program, and degree-level outcomes while supporting their academic success. I provide instruction in the following courses:BUS115 (Introduction to Business)BUS270 (Business Ethics and Leadership)INTD670 (Leadership and Ethical Decision-Making)MGM255 (Management Fundamentals)MGMT455 (Business Policy and Strategy) MGMT659 (Management Capstone)MGMT690 (Strategic Management in Dynamic Environments)These courses are in the CoBM environment that aligns with CTU’s curricula and outcomes, instructional modalities, and course technologies. Average class size: 33 students.
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JPMorgan Chase & Co.
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Jacksonville, Florida, United States
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Associate, Process Improvement
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Jun 2022 - Present
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Jacksonville, Florida, United States
Working in the Process Advancement Department for Loan Administration, my objectives are to improve end-to-end processes, improve the customer experience, increase employee engagement, decrease risks, yield financial benefits, and cultivate a culture of continuous improvement by:- Performing complex Operational and Analytic tasks, defining reporting requirements and develop reports, conduct analysis of data to assist the business in meeting operational objectives.- Evaluating as-is processes, identifying gaps, risks, process improvements and recommending solutions that clearly add value to the customer experience, streamlining processes, improving effectiveness and efficiency of services, systems, process, and programs.- Developing and communicating solutions for the line of business by effectively gathering and reviewing information and data, evaluating existing systems and procedures, identifying alternative courses of actions, developing tools and improvements.
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Director Of Finance And Administration
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Oct 2020 - Jan 2022
Managed $1.5M in operational budget 770 Staff across 16 organizations and executed 568 travel authorizations and vouchers leading a 12 person team. Established a lodging Restriction of Movement payment procedure due to COVID-19 hospitalizations to process expenditures totaling $13K. As the Authorized Program Certifying Officer for Citibank, supervised 714 accounts valued at $5.3M, in compliance with all guidelines and policies staying on time and budget.
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Chief Administrative Officer (CAO)
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Oct 2019 - Oct 2020
Led all customer service efforts, conducted organizational departmental planning, performance management, employment and compliance with regulatory concerns, compensation and benefits. Established objectives that provided employee-oriented; high-performance culture that emphasizes empowerment, quality, productivity, and standards; goal attainment, and the recruitment and ongoing development of a superior workforce. Procurement purchase card manager overseeing a budget in excess of $115K.
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Chief Administrative Officer (CAO)
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Sep 2015 - Sep 2019
Responsible for the development of processes and metrics that support the achievement of the organization’s business goals. Coordinates the implementation of people-related services, over 25 policies, and 17 programs to a staff of 132. Developed and monitored an annual $350k budget that included Human Resources services, employee recognition, and community events support.
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Program Manager: Top Secret Special Security Officer
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Mar 2013 - Aug 2015
Managed and implemented 5 projects supporting organizational Security Program (Confidential, Secret, Top Secret, and Top Secret - Sensitive Compartmented) on time and budget. Projects included activity information, personnel, information systems, physical and industrial security functions as required to ensuring the Information Security Program was coordinated in its execution with all government requirements of security policies. Facilitated 66 Top Secret personnel clearances and 42 Single-Scope Background Investigations, 13 visit requests, and 20 counter-intelligence polygraphs ensuring control and accountability of classified material.
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Program Manager: Training and Development
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Mar 2010 - Mar 2013
Established in-house employee training procedures that addresses organizational training needs including training needs assessment, new employee onboarding or orientation, management development, production cross-training, the measurement of training impact, and training transfers. Managed an annual audit of 37 programs consisting of $57K in salary and wages.
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Human Resources Manager
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Jan 2008 - Feb 2010
Led a proactive and practical team in developing and implementing an aggressive plan to update and improve all organizational policies, guidelines, and instructions for business process improvement by 73%. Oversaw the administration of over 312 Temporary Additional Duty orders while flawlessly maintain an annual budget of over $175K and reconciled over $15K in reimbursements.
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Administrative Services Manager
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Jan 1998 - Dec 2007
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Independence University
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Remote
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Adjunct Faculty, Business Professor
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Mar 2019 - Aug 2021
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Remote
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Education
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Trident University International
Doctorate, Business Administration and Management (D.B.A.) -
Brenau University
Masters of Science, Organizational Leadership (MSOL) -
University of Maryland Global Campus
Bachelors, Business, Management Studies (BSMS) -
2024 - 2024Busuu
Certificate, Spanish Language and Literature
Suggested Services
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