Experience

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  Taiba Hospital

  • Kuwait
  • Hospitals and Health Care
  • 400 - 500 Employee

  • Chief Quality Officer

    • Nov 2017 - Present

    Responsible for leading and directing all quality management activities for the hospital including patient care and relations, Joint Commission International (JCI) compliance, risk management and safety, performance improvement, and infection control.Responsible for developing clinical departmental and interdisciplinary Quality Improvement (QI) Teams to establish, measure, and report QI and Performance priorities. GENERIC ACCOUNTABILITIES1. Department Strategy, Budgets and Plans. 2. Systems and Processes: Direct the development and implementation of Department policies, systems and processes to ensure that exceptional service.3. HSE and Risk Management: Direct compliance to all relevant HSE and risk management policies, procedures and controls to ensure that the hospital provides a safe and secure service to its clients and its own people.4. Succession Planning and People Management: 5. Relationship Building: SPECIFIC ACCOUNTABILITY6. Strategic Quality and Performance Imperatives:Develop strategic plans and policies for improved quality throughout the hospital and work with management, physicians and department heads to ensure compliance with regulatory agencies; Establish key performance indicators and maintain tracking, reporting and performance improvement systems; Provide continuous improvement consulting services and employing knowledge of performance improvement strategies, principles, methodology, techniques and data analysis; Identify and analyze loss exposures, measures the financial impact of risks and implements risk management policies7. Quality Management and Performance Improvement Implementation8. Compliance Management:- Collaborate with Chiefs and Management to develop standards that can be enforced with disciplinary guidelines that are made known to everyone in the practice.

  • Director Quality

    • Jan 2009 - Nov 2017

    1.Develop and implement the hospital wide quality management and performance improvement program and Training and education program 2. Directs the development of Programs/Processes related to Quality Management, Patient and Employee Safety, Accreditation and Performance Improvement.3. Responsible for the day-to-day implementation and coordination of all hospital Accreditation activities to ensure organization-wide continuous readiness for the accreditation survey.4. Promotes communication and problem solving within the hospital for issues related to Quality Management, Risk Management, Utilization Management and Regulatory compliance; 5. Participates in the development and evaluation of Hospital wide policies and procedures; 6. Provides oversight for the development of the Hospital wide policy and procedure process; 7. Designs processes that incorporate data collection, trending and analysis for problem solving and planning; 8. Supports the development of standards of practice and performance metrics used to measure the effectiveness and efficiency of departmental and personnel activities; 9. Selects, orients, supervises, and evaluates the hospital Quality Management staff;

  • Quality Improvement Coordinator- Medical Records

    • Jan 2007 - Jul 2009

    Coordinates and performs onsite medical record reviews to determine the appropriate documentation, coding practices, assisting with workflow analysis to enhance compliance with quality metrics, service delivery and quality standards.

• 

  Vayalil Dental Clinic

  • Dental Surgeon

    • Jun 2002 - Feb 2005