Experience

• 

  Uplight

  • Pune, Maharashtra, India

  • Senior People & Operations Manager at Uplight

    • Apr 2024 - Present
    • Pune, Maharashtra, India

• 

  UST

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Senior Program & Engagement Manager

    • Oct 2021 - Apr 2024

  • Program & Engagement Manager

    • Oct 2020 - Sep 2021

• 

  SQUATS

  • Organizational Development Manager

    • Jun 2018 - Aug 2019

    Organizational & Fitness Consultant with SQUATS

• 

  IBM

  • Resource and Capacity Manager - UKI

    • Jan 2014 - May 2018

    Handling Global Clients for Europe• Managing and governing the staffing process for entire Europe .• Ensure compliance in terms of Processes at all levels.• Identifying the correct staffing channel for demand fulfilment as per Skill requirements, Build and maintain Staffing Plans, Maintain Position information in Open Seat, Ensure Necessary DOU.• Ensure quick turn-around time right to organize resources post contract signing to avoid revenue leakage.• Key role in Mentoring resources, Enabler for Annual Team Member ratings and reviews.• Deliver communications to Global colleagues with Process and best-practice documentation, presentations, Internal Newsletters, Internal team communications.Appreciated, Recognized and Rewarded for “Put the Client First” practice, R&R Award for Q2 for assigning Open Seats around 80 of them which were business critical, Won the Orion Award for being Client Focused.

  • Project Manager @ IBM

    • Jan 2013 - Dec 2013

    Asset Owner for IBM CIO BOLD III initiative to transition assets from other Business units to BOLD IIIAssigned 18 assets to transition with complete adherence to Compliance which include:• Preparing the Application Management Plan, Application Life cycle meeting with existing teams.• Adhering to IBM Complaince standards, Application Health Checks and Compliance.• Resource and Finance Analysis, Preparing and getting the APL approval on the BPO delegation Letter• Recording the DOU, Risk Evaluations, Getting the Qtrly/Annual Scans done

  • Associate Project Manager

    • Apr 2006 - Dec 2012

    1. E2E Data Delivery Management. 2. SKM – Sales Knowledge Management. 3. Doc Counts Process.Managing 5 applications with 14 different teams distributed in all 3 GEO's. (AP, EMEA, NA).• Ensure data delivery happens on schedule right from Product and Pricing Catalogues for Lenovo and IBM, to Publishing on the Net to Configuration of data by end users, without breaching the SLA.• Problem determination skills including critical thinking, identifying, monitoring the data integrity issues. Provide high quality support to customers and stakeholders for all applications.• Handling large data volume along with monitoring service and maintenance activities.• Plan and execute on demand data and code deployments, Maintain 100% utilisation.• Responsible for Internal team communications, Internal Newsletter, IGA Newsletter at an account level. Monitoring and publishing the IBM Sales letters

• 

  Neville Wadia Institute Of Management Studies and Research

  • Pune, Maharashtra, India

  • Guest Lecturer

    • Jul 2010 - Dec 2012
    • Pune, Maharashtra, India

• 

  Bajaj Allianz Life

  • Pune, Maharashtra, India

  • Life Insurance - Process Administration - HR

    • Apr 2005 - Mar 2006
    • Pune, Maharashtra, India

• 

  WNS Global Services

  • Senior Customer Service Associate (British Airways)

    • Jan 2003 - Apr 2005