Experience

• 

  National Physical Laboratory (NPL)

  • London, United Kingdom

  • Senior Project Manager

    • Oct 2019 - Present
    • London, United Kingdom

• 

  BT

  • United Kingdom
  • Telecommunications
  • 700 & Above Employee

  • Project Manager, BT Security

    • Mar 2014 - Oct 2018

    Project Manager, BT Security. End to end project manager for a range of projects delivering security capabilities for internal and external use, working to Programme Director. Typically engaged from concept and definition stages, through business case build, to budget ownership, delivery, handover and assessment of benefits realised.

  • Project Manager, BT Field Service Performance Team.

    • Feb 2013 - Feb 2014

    Managed third party radio site cost reduction project. Targeted external contract cessations and configured Field Service teams to support withdrawal from third party sites in order to realise significant savings.

  • Project Manager, BT Operate

    • Feb 2010 - Jan 2013

    Project lead for multiple Service Delivery and Service Assurance improvement projects, typically around contact centre and Application Support Group service enhancement and cost transformation. Business Case and benefits delivery owner for these projects, with visibility and accountability at senior level.

  • BT Business Planning, Transformation and Project roles.

    • Jan 1987 - Jan 2010

    Range of business transformation, business planning, project management and PMO roles with BT, including contact centre builds. Engaged with Joint Ventures throughout Europe on resource planning and licence applications. Worked closely with Procurement, Finance, Operational and Regulatory functions. Identified as Stakeholder Management SME.

• 

  Glaxo Smith Kline

  • Logistics Manager

    • Jan 1980 - Aug 1984

    Logistics operations manager for Glaxo UK's distribution and wholesaling division.