Experience

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  Providence

  • Hospitals and Health Care
  • 700 & Above Employee

  • Director Leadership Development

    • Dec 2019 - Present

    Design and deliver experiential learning solutions for clinical and administrative executives, mid-level leaders and front-line leaders. User-centered design is utilized to:• Compose capability development strategies and learning journey maps for clinical executives, physician, and nurse leaders. The learning journey maps are used to design relevant programming for clinical leaders. Programs include: Self Leadership, Strategic Thinking, Value-based Economics, Innovation Mindset, Strategic Problem-Solving, Leadership Essentials, and Talent Development. All programs are measured for line of sight impact to improved leadership capabilities, and organizational performance.

  • Director Talent Development

    • Aug 2015 - Dec 2019

    Program focus: Designed and implemented a clinical value improvement leadership development program. The program applies improvement science, value-based economics, and change leadership methods to clinical practice to lower the cost of care, improve patient/consumer experience, and enhance the caregiver (employee) experience. To date (2022), executive-level projects have contributed $14M in direct savings, improved patient experience scores, and a return on learning of 300%.

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  Innovation Catalyst Group

  • Corvallis, Oregon Area

  • Executive

    • Feb 2014 - Oct 2019
    • Corvallis, Oregon Area

    The Innovation Catalyst Group guides profitable growth in adjacent businesses for established high-tech and manufacturing companies. We are a team of experts that collaborate with our clients to develop investment grade growth options and guide the launch of selected adjacent businesses. Our rigo...

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  HP Inc.

  • Manager - Organization Design

    • Jul 2013 - Apr 2015

    Designed and orchestrated organizational development initiatives that support the execution of business strategy. Areas of focus: innovation and customer experience design. - Co-designed and launched a Brandon Hall, Gold Medal Award (2014) winning innovation leadership academy for 180+ top talent managers, delivered in partnership with Stanford University, enabling participants to develop six new business ventures in three years.- In partnership with the CTO, established and managed an environment that allowed innovative ideas to develop and grow, leading to three fully funded business ventures.

  • Talent Manager - Executive Development

    • Apr 2010 - Jun 2013

    Composed and managed top talent assessment and experiential learning programs for the market leading printing business.- Designed and managed team-based, experiential learning programs for top talent executives. One project produced the new PC as a service business model, adding $200M in annual revenue; another crafted the timely exit strategy of the declining kiosk-focused printing business. - Managed the high-potential assessment focused on the identification of Ready Now successors at the Vice President level. In two years, the percentage of Ready Now successors increased from 55% to 90%.

  • Lead - Organization Development

    • Jan 2004 - Apr 2010

    Managed business and organizational development projects for the market leading imaging and printing business.- Used a business lifecycle model to compose a business strategy and associated organizational changes required to execute strategy. Effort resulted in a rationalized business portfolio with a savings of $100M.- Composed, refined and managed the Balanced Scorecard business performance management system. Effort resulted in an end-end view of performance; this driving proactive decisions about growth opportunities.- Led the implementation of value-based decision making tools leading to credible Net Present Values.

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  Hewlett-Packard

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Business Strategist

    • 1999 - 2004

    Managed business and organizational development projects for OpenView Software the market leading e-Services Management software business of the Hewlett-Packard Co.- Co-developed the complete, portfolio business plan, which rendered the “make-buy-partner” strategy. Co-led efforts to successfully acquire seven companies in two years.- Designed and managed the Balanced Scorecard enabling alignment between financial, customer, operational and people goals.

  • Lead - Organization Development

    • 1997 - 1999

    Managed organization development projects for OpenView Software the market leading e-Services Management software business of the Hewlett-Packard Co. Key contributor to the following:- Business Development and Measurement: Co-facilitated the organizational and cultural integration of an acquired software company into OpenView. These efforts strengthened OpenView’s product and service portfolio.

  • Education Specialist and Organization Development Specialist

    • Apr 1988 - Jan 1997

    Developed and delivered management training programs and organizational design services to the market leading enterprise hardware and digital imaging businesses.

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  Delphi Consulting LLC

  • Santa Monica, CA

  • Program Manager

    • Jan 1987 - Jan 1988
    • Santa Monica, CA

    Managed a project that re-designed the product development lifecycle for the leading commercial airlines reservation, software company. The effort resulted in reduced cycle time of 50% for major releases.

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  Arizona State University

  • Faculty Associate

    • 1985 - 1987

    Designed coursework, field research projects, and instructed courses in: - Qualitative Research Methods – Theory and application of qualitative methods. An emphasis on ethnographic approaches to studying organizational behavior. - Organization Development – Discussion and application of key organ...