Experience

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  Charter Communications

  • United States
  • Telecommunications
  • 700 & Above Employee

  • Director Wireless Engineering

    • Jan 2018 - Present

    Manage 5 Million dollar budget for testing and development. Work with Apple to develop Carrier Bundles and new features Charter is requesting in the IOS Roadmap. Developing Charters SIM OTA platform strategy, and SIM development and Handset certification processes and share with OEM's. Manage new feature development with Google across their firmware releases and the other android device manufacturers. Built Handset 4G/5G Development lab to support Charter network strategy and troubleshoot call processing issues over the air interface. Test new functionality both Manually and with Automation Tools. Lead team in development of Automation Test Cases. Train organization in the execution of new functionality and the associated test cases. Develop Regression Test Plans on new Software and Firmware builds.

  • Senior Manager Quality Assurance

    • Jan 2017 - Jan 2018

    Manage team of Quality Assurance Engineers validating firmware and hardware for Charter’s Wireless Access Points and Mobile Handsets. Built and Manage Lab Environment for MVNO device certification. Manage test case development for new firmware and software. Lead cross functional teams across Engineering, IT and Customer Care organization in the deployment of products and services. Review Product Requirements during test case development to ensure all deliverables are met. Developed Defect resolution process to allow feedback to developers and product owners. Provide updates and status of testing and new product integration.

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  NextGen Global Resources, LLC

  • Englewood, CO

  • Project Manager

    • Feb 2016 - Jan 2017
    • Englewood, CO

    Lead cross-functional teams from design to delivery of fully developed products. Gather requirements and assess vendor solutions to address engineering requirements. Manage 10+ small to large projects simultaneously across Charter organizations and 3rd party vendors. Utilize JIRA and Confluence t...

• 

  Sprint

  • United States
  • Telecommunications
  • 700 & Above Employee

  • Device Development Engineer/Product Manager

    • Aug 2010 - Jan 2016

    Write design documents for LTE, WiMax and Wi-Fi for handset developers. Knowledgeable on Hot Spot 2.0, Voice over Wi-Fi and EAP security protocols. Develop and document functional requirements for the Device Development Organization.Interact with vendors to implement and validate implementation of requirements.Team lead on projects to deploy enhancements to device portfolio.

  • IT/Network Planning and Development - Engineer

    • May 2001 - Aug 2010

    Perform Level of Estimate (LOE) on all phases of projects from concept development to postimplementation. Secure funding requirements and approval on all assigned projects. Communicated operational issues and changes to supervisor on regular basis. Coordinated and monitored vendor maintenance for large repairs. Provided customer support features for use during customer care calls. Collaborated with network and device teams to ensure smooth work flow and efficient operations.

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  FastComm

  • Dulles, VA

  • Technical Services Manager

    • May 2000 - May 2001
    • Dulles, VA

    Configured and Troubleshoot IP Routers to conform to customers network design. Tested the individual products to ensure they conformed to operational standards on various protocolsSS7, C7, TCP/IP). Troubleshoot customers' networks on a consultant basis to identify integration issues. Managed ...

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  Verizon

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Project Manager

    • Jul 1996 - May 2000

    Implemented ADSL (Asynchronous Digital Subscriber Line) into entire Bell Atlantic Region. Led teams to track all issues dealing with the OSS (Operations Support Systems). Prepared expense and capital budget requirements. Managed the implementation into Network Operations of AIN (Advanced Intelligent Network) systems. Negotiated time lines, remove roadblocks and track all data relative to Network Operations and other organization for the purposes of deploying AIN systems. Worked with all Lines of Business (LOB), Wholesale, Network and Retail, to coordinate programming, Installation, development and maintenance of the AIN and ADSL product lines.

  • Supervisor

    • Aug 1994 - Jul 1996

    Supervised and trained technicians to support Verizon product lines. Responsible for documenting performance and career planning. Maintained and developed schedules for training and promote teamwork within the organization. Oversaw activities occurring within central offices and insure proper installation and acceptance of equipment. Attended night classes for my Masters in Information Systems degree.

  • Central Office Technician

    • Jun 1992 - Aug 1994

    Maintained 5ESS, DACS Cross-connect Machines, installed SONET Rings and POTS lines. Use test equipment to perform maintenance and repair on various telecom equipment. Replace and upgrade defective modules in the telecom systems

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  US Army

  • Berlin Area, Germany

  • SGT

    • Nov 1987 - Jul 1992
    • Berlin Area, Germany

    Electronics technician troubleshooting equipment to component level. Held top secret clearance.