Experience

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  Cash Converters New Zealand Limited

  • Perth, Western Australia, Australia

  • VP of Engineering

    • Aug 2013 - Present
    • Perth, Western Australia, Australia

    Role Description:* Member of the board of management team running the NZ business* Responsible for delivery of all software solutions to support our business objectives, including enterprise/application/solution architecture, business process improvement, business strategy, program/project management, business analysis and occasionally some actual coding still (when my team let me...)* Directly responsible for our ICT professionals based across New Zealand and AustraliaAchievements at Cash Converters include:* The initial design, development, training and deployment of our bespoke machine learning AI loan decisioning product* Managing the design, development and implementation of a bespoke ISO8583 payments switch to connect Cash Converters to the NZ EFT payment network* Designing and implementing a CI/CD solution for the Cashies development team* Designing a solution and overseeing the migration all our bespoke applications and databases from our datacenter to SAAS/PAAS cloud services* Overseeing the design, development and commissioning of our bespoke loan application platform

• 

  St John New Zealand

  • Auckland, New Zealand

  • Emergency Medical Technician (volunteer)

    • Apr 2020 - Present
    • Auckland, New Zealand

    After completing my national diploma in ambulance practice and passing my CAD (Clinical Assessment Day) I am a casual (paid) and volunteer frontline ambulance officer in New Zealand. I mostly do volunteer shifts (and occasional paid ones) on the weekends and public holiday around the Auckland area in a frontline ambulance responding to critical calls such as cardiac arrest, stroke and MVA's through to low acuity issues that often don't even need transport to an ED.In addition to learning and practicing the medical aspects, I really do just enjoy helping people in their time of need.

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  Balance Professional Services

  • Adelaide, South Australia, Australia

  • Director of Technology Services

    • Sep 2009 - Dec 2013
    • Adelaide, South Australia, Australia

    Role Description:* Member of the board of management team running the business* Responsible for delivery of ICT services internally and to clients in Australia* Directly responsible for our ICT professionals based in Adelaide delivering ICT services to clients* Provided analysis and guidance on ICT related security matters for internal software development and hardware as well as consulting to clients

• 

  AIIA

  • Adelaide, Australia

  • SA Branch board member

    • Jan 2012 - Jun 2013
    • Adelaide, Australia

    As an elected board member of South Australian branch of the AIIA, I work with the other board members:- Representing members to government and to other industries- Creating a favourable business environment- Influencing government policy and decision making- Shaping the image of the ICT industry to showcase its value and contribution to business, the community and to the economy- Delivering effective programs and services to members- Connecting members with new business opportunities and critical information

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  Fujitsu Australia

  • United Kingdom
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Senior Service Delivery Manager

    • Jun 2006 - Sep 2009

    Role Description:* Part of the management team * Responsible for delivery of Fujtisu’s IT services to clients in WA and Australia, including Woodside Energy, BlueScope Steel, Department of Treasury and Finance et al * Directly responsible for 20 people based in Perth delivering services to clients* Responsible for implementation, administration and progress reporting of contracts and associated deliverables * Direct Line management of staff* Involved in bid and tender process for new opportunities as well as due diligence, contract negotiations, transition in/out and ongoing contract administration* Founding and panel member of Fujitsu Australia’s ITSM Community of Interest

  • Senior Service Delivery Manager

    • May 2006 - Sep 2009

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  WA Police

  • Perth, Australia

  • Scene Of Crime Officer (SOCO) (Sworn Police Officer)

    • 2003 - 2006
    • Perth, Australia

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  Sungard Data System

  • Customer Service Manager

    • 1998 - 2003

    * Sent to Thailand (1 year) to open Offshore Development Office and promoted to Offshore Team Leader* Upon return I was promoted to Client Services and Implementation Manager and part of the senior management team* Responsible for 10 people based in 3 locations (Perth, Sydney and Hong Kong)* Responsible for analysis, design, quoting, ordering and implementation of our product and its associated 3rd party software * Responsible for internal IT (hardware, software, network, SOE etc.)* Responsible for designing and implementing IT policy* Responsible for maintaining customer satisfaction, CRM, resourcing, financial and statistical reporting, debtors' management and maintenance and enforcement of contracts and SLA’s

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  Allsolutions

  • Customer Service Manager

    • 1998 - 2003

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  Cash Converters Salisbury

  • Salisbury, South Australia, Australia

  • Franchise Owner

    • Jan 1993 - Dec 1997
    • Salisbury, South Australia, Australia

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  TAB

  • Perth, Western Australia, Australia

  • Software Engineer

    • Jan 1991 - Dec 1992
    • Perth, Western Australia, Australia