Bio
Experience
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Courier Distribution Systems Final Mile
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Wayne, Michigan, United States
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Manager
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Oct 2018 - Present
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Wayne, Michigan, United States
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LeadPoint, Inc.
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Troy, MI
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Customer Service Rep
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May 2013 - Feb 2017
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Troy, MI
Place Outbound calls to clients to obtain all documents needed to process their loan and to ensure accuracy of account information Maintain confidentiality with buyer’s information, ensure all documents received are routed to the proper team for processing
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DCC Auto Sales
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Detroit, MI
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Office Manager
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Feb 2009 - Apr 2013
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Detroit, MI
Managed inventory and purchases of all automobile parts, prepared and distributed Payroll in addition to Quarterly Payroll Tax Preparation, and completed work schedules, manage calendars, and arrange appointments.
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EDS/Convergy's/GM OnStar
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Pontiac, MI
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Provisioning/Reaquisition Team Leader
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Jan 2000 - Dec 2008
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Pontiac, MI
Successfully developed and coached a new team which led to an increase of their overall sales and performance, addressed issues such as Not Ready, after call work and schedule adherenceActively managed production floor to ensured daily sales stats were metIdentified, monitored, and resolved performance, behavior, and attendance issues
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Education
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2006 - 2015Baker College of Clinton Township
Associate's degree, Human Services, General
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