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Dorothy M. Smith is a seasoned healthcare professional with 35 years of experience in Workers Compensation, Case Management, Program Development, and Leadership Development. She has a strong background in public speaking, customer service, and claim management, with expertise in policy development and non-profit management. Smith has held senior roles at MedStar Harbor Hospital, Workers' Compensation Commission, and Maryland Workers' Compensation Commission.

Experience

    • Registrar
      • Jul 2006 - Present

      Verify insurances and pertinent data on patient accounts. Update diagnosis in the mainframe system; keep accurate data on patient admissions, transfers, train staff as needed;

    • Assistant to Chief Operating Officer
      • Nov 2005 - Present

    • Claims Services
      • Nov 2005 - Present

      partners with the Chief Operating Officer to set the internal organizational processes and operational infrastructure while participating and assisting in the agency strategic planning process. This position is responsible for the development, implementation and administration of the Claims Services Division's goals and objective, and compliance to all applicable laws, regulations and policies. Assists the Chief Operating Officer in assuring compliance with the Division’s annual budget request. .Requires strong leadership, communication and business office skills, including critical thinking and the ability to produce and present detailed reports. Responsible for managing the overall administration and maintenance of the Interpreter Program

    • Claims Services
      • Nov 2005 - Present

      Partners with the Chief Operating Officer to set the internal organizational processes and operational infrastructure while participating and assisting in the agency strategic planning process. This position is responsible for the development, implementation and administration of the Claims Services Division's goals and objective, and compliance to all applicable laws, regulations and policies. Assists the Chief Operating Officer in assuring compliance with the Division’s annual budget request. .Requires strong leadership, communication and business office skills, including critical thinking and the ability to produce and present detailed reports. Responsible for managing the overall administration and maintenance of the Interpreter Program

Education

  • 2000 - 2004
    Sojourner-Douglass College
    Business Administration, Management

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Healthcare”

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