Experience

• 

  Commonwealth of Massachusetts

  • United States
  • Government Administration
  • 700 & Above Employee

  • Director Of Compliance and Quality Assurance

    • Oct 2021 - Present

    Manage all aspects of statewide Executive Agency, Vendor, and Certification compliance for the Supplier Diversity Office, including coaching, data analysis of programs, and ensuring compliance with state, federal, and local laws and regulationsValidate and verify over $2.12 billion dollars in public spending per year with certified Minority-Owned, Women-Owned, Veteran-Owned, Small Business-Owned, Disability-Owned, and LGBT-Owned diverse businesses; ensure conflict resolutionServe as the subject matter expert for systems, monitoring and maintaining purchasing and compensation data, coordinating with other departments such as HR and CompensationManage special projects for the Agency through Agile Scrum planning, development, and implementation; including the successful testing/launch/adoption of a new software system which incorporates and displays comprehensive dashboards from eight separate systems, removing barriers for over 3,500 diverse vendors and connecting them with potential buyersManage special compliance-related projects including Supplier Diversity Plan spend verifications, creating customized milestone reporting to 80 different Secretariats/Agencies monthly, and writing guidelines for statewide procurement bid complianceAnalyze, organize, create, and present compliance-related reports and data analyses to a variety of stakeholders, including Secretariats, Executive Agencies, Prime Vendors, and Municipalities, Systems Administrators, Directors, and the Governor's Office

  • Operations Manager

    • Nov 2019 - Oct 2021

    Managed over $20,000,000 of administration fee process and collections for the Operational Services Division each fiscal year, including the resolution of hundreds of customer service emails and phone calls each quarterRepresented OSD as the Information Technology liaison, facilities manager, and project manager of all agency-wide projects, procurements, RFIs, and RFQsManaged agency-wide IT projects as agile ScrumMaster including forming project team, developing vision and scope, defining sprint objectives, determining deliverables, and presenting weekly progress reports to senior leadership

  • Executive Assistant

    • Jun 2016 - Nov 2019

    Led teams using Agile Scrum methodology, including a large and diverse group to conceive and execute a 600 attendee vendor/buyer conference, including running task-driven meetings, managing product backlog, vendor management, and meeting tight deadlinesBrainstormed and implemented strategic initiatives that were adopted agency-wide to ensure continuous improvement and provide best value to internal and external customersEffectively scheduled meetings and events, managed multiple calendars, booked national travel and hotels, created correspondence for a variety of audiences (Department Heads, CFOs, CPOs, Vendors, municipalities), wrote statements of work, set-up and ran in-person meetings and web conferences, purchased goods and services, planned events, conducted research, performed data analysis, created expense reports, answered phone calls, and quickly responded to emails

• 

  Huntington National Bank

  • Greater Pittsburgh Area

  • Executive Assistant

    • Apr 2015 - Jun 2016
    • Greater Pittsburgh Area

    Organized, managed, and planned community and regional events including booking event spaces, creating and sending event invitations, managing logistics, and greeting/registering attendeesActed as gatekeeper to President and liaison to high-level CEOs, executives, and COIs of non-profits, universities, companies, law firms, accounting firms, and community organizations while maintaining the highest level of confidentialityEffectively scheduled meetings, managed complex calendar, booked national and international travel and hotels, prepared for meetings and conferences, took detailed notes, wrote correspondence, created expense reports, answered phone calls, and managed emails

• 

  TranSystems

  • Santa Ana, California

  • Business Development Coordinator

    • Sep 2013 - Oct 2014
    • Santa Ana, California

    Managed and prepared multi-million-dollar proposal submittals and shortlist interview presentations for nationwide projects, booked travel, created expense reports, and coordinated with subconsultants Wrote Statements of Work, project descriptions, and resumes, executed win strategy development, ran Go/No Go meetings, ran proposal kick-off sessions, and created cost proposals including projections for up to 13 subconsultants Managed database for all engineering projects and business development leads in California and Arizona for the Senior Vice President

• 

  Albert A. Webb Associates

  • Riverside, CA

  • Business Development Information/Database Coordinator

    • Dec 2011 - Sep 2013
    • Riverside, CA

    Managed database engineering projects and business development leads including pipeline, project profiles, resumes, vendors, and project budgetsManaged Formal/Informal Proposals and SOQs including Go/No Go, Strategy, Review and Status meetings, and shortlist interview preparationWrote company-wide project profiles, articles, personnel resumes, and Standard Operating Procedures, prepared monthly billings, submitted engineering plans, and created Excel workbooks for budgeting and manhour breakdowns

• 

  Kaplan Test Prep and Admissions

  • Premier Tutor

    • Aug 2010 - Oct 2012

    Premier SAT Tutor, Marketing Representative, and Proctor. These positions required a high level of professionalism at all times. I have experience tutoring high school students who are preparing for the SAT and have seen my students’ scores increase. I have learned that confidence is crucial when tutoring and teaching, and I enjoy helping students reach their fullest potentials. Working for Kaplan has also given me the opportunity to communicate with parents in regards to student progress and opportunities to improve test scores.

• 

  Orange County Department of Education

  • Substitute Teacher

    • Jul 2010 - Oct 2012

• 

  Blackhawk High School

  • Pre-service Teacher

    • Aug 2009 - Jun 2010

    Manage all aspects of eighth grade Language Arts and Reading classes and assume all responsibilities of regular classroom teacherIntegrate multiple modes of instruction including inquiry-based discussions, group activities, cooperative learning, gallery walks, jigsaw activities, and culminating projectsCreate specialized curriculum including differentiated instruction for students with IEPs, GIEPs, EIEPs, and other specialized needsParticipate in co-planning with paraprofessionals to utilize effective co-teaching strategies such as instructing and modelingDesign and implement weekly and daily lesson plans utilizing technology within the classroom (e.g. Promethean Board through ActivInspire software) to engage students and reduce classroom interruptions

• 

  Odyssey HealthCare of Pennsylvania

  • Hospice Volunteer

    • Aug 2006 - Jun 2010

    Provided terminally ill individuals opportunities for socialization at their homes.Listened actively to thoughts, worries, and joys of people nearing life's end.Ran errands and clean for physically handicapped and blind persons.

• 

  University of Pittsburgh

  • Graduate Student

    • 2009 - 2010

• 

  Children's Hospital of Pittsburgh

  • Research Technician II

    • Apr 2008 - Jun 2009

    Provided counseling for teen smokers as a certified Structured Brief Advice counselor.Scheduled participant appointments and recruitment meetings with various local organizations.Created packets to promote child and youth literacy in Primary Care Centers.

• 

  UPMC

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Research Specialist

    • Jul 2006 - Mar 2008

    Tracked and scheduled research subjects for follow-up clinical interviews.Used search databases to confidentially find lost research subjects.Edited and revised grant submissions for longitudinal study.

  • Research Assistant III

    • Nov 2005 - Jul 2006

    Interviewed families at their homes for family histories study.Collected research data from parents, teens, and children.Distributed payments and entered data into research database.

  • Psychiatric Assistant

    • Aug 2004 - Nov 2005

    Supervised and oriented psychiatric patients for over 1200 hours while attending college full-time.Performed necessary tasks, environmental checks and personal care.Obtained vital signs and was responsible for suicide watch and observations.

• 

  Mayview State Hospital

  • Psychiatric Unit Intern

    • Aug 2005 - Dec 2005

    Performed one-on-one therapeutic interventions with forensic unit patients.Supervised and co-facilitated group psychotherapy.Participated in treatment team meetings.