Experience

• 

  World Vision

  • Information Technology Advisor

• 

  World Vision International

  • Information Technology Adviser

    • Apr 2005 - Oct 2005

    Worked as part of a dynamic IT team whose role was to advise and oversee the World Vision IT teams in the 2004 Tsunami affected Countries -Made recommendations on IT hardware purchases, which were successfully implemented.Provided guidance in migration to use of Skype for general communication, which resulted in cost savings.Part of an interview panel for new IT staff - new hires have since become successful employees.Member of negotiating team for out-sourcing of server hosting.

• 

  SOUTHERN AFRICA REGIONAL OFFICE

  • LiNK Software deployment Specialist

    • May 2002 - Mar 2005

    Successfully marketed LiNK software implementation strategy and implications to senior management teams in the 8 Southern Africa World Vision offices.Coordinated the preparations for the change to LiNK in all the Southern Africa Regional Offices.Facilitated capacity building for the National Office LiNK software implementation teams

• 

  World Vision Zambia

  • Network Administrator

    • Jan 1995 - Apr 2002

    Successfully installed, maintained and provided user support for all versions of the Lotus Notes messaging system.Configured Windows clients to the WindowsNT and Windows 2000 Servers and achieved required service levels.Register and maintain access levels for the WindowsNT File Server users.Succeed in setting up, troubleshooting and supporting the Sponsorship Diskette program ( child data management software) to provide linkage to sponsors and to the field.Was recognised for superior performance in above task and selected to support all World Vision offices in the Southern Africa Region.Repair and maintain hardware and/or out-source tasks to outside companiesInstall and Maintain Network Printers on the Local Area Network for resource sharingResponsible for all Hardware and Software purchases and for setting minimum standards and specifications for hardware.

  • Customer Services Coordinator

    • Jan 1989 - Dec 1995

    Coordinating communication between sponsors (donors) and beneficiaries; managing relationships remotely between people in different locations, coordinating and managing donor support on behalf of the beneficiaries.

• 

  Zambia Broadcasting Services

  • Radio Transmitter Maintenance

    • Oct 1985 - Dec 1987

    Maintenance and repair of radio broadcasting transmitters.