Experience

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  Accenture

  • Operation Team Lead

    • May 2024 - Present

  • Change Management Lead

    • Apr 2023 - Present

    Global Teams

  • Quality Analyst

    • Jul 2022 - Apr 2023

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  Seven Levels Entertainment

  • Remote Project Manager

    • Oct 2021 - Present

    Indonesian & Local Languages Transcription & Curation experts, providing language services to various tech, media, medical, and legal clients in the US and all around the globe.- Preparing a detailed project plans, monitoring the progress, and keep related stakeholders informed the entire...

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  TDCX

  • Subject Matter Expert

    • Mar 2019 - Nov 2021

    - Leading and Managing weekly tasks distribution among peers.- Conducting weekly training toward WFH/WFO agents.- Assist Team Leader in daily basis through coaching and team meeting.

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  Air Atlanta Icelandic

  • Jeddah Governorate, Saudi Arabia

  • Cabin Crew

    • Jul 2015 - Mar 2019
    • Jeddah Governorate, Saudi Arabia

    Air Atlanta Icelandic is one of the largest ACMI service provider in the world. We offer tailor-made solutions to other carriers, both in the passenger and cargo industry. Air Atlanta Icelandic is a service company driven to meet the goals of its customers. The company has nearly 20 aircraft in i...

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  Universitas Pelita Harapan

  • Banten Province, Indonesia

  • University Lecturer

    • Mar 2014 - Jun 2015
    • Banten Province, Indonesia

    Specifically at School of Hospitality and Tourism (STP Pelita Harapan). The Department of Travel Industry Management offers an innovative curriculum that balances theory and practice. Students are obliged to participate in apprenticeship program from the first semester. These include tour guiding...

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  SilkAir

  • Customer Service Assistant

    • Sep 2012 - Feb 2014

    SilkAir’s pedigree as one of Asia-Pacific’s leading regional carriers began in the mid-1970s. SilkAir’s positioning as a premium, short-to-medium haul regional carrier gives it a unique appeal amongst leisure and business travelers in Asia. Whilst offering carefully selected meals, a full bar ser...

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  Maximum The Ultimate Organizer

  • Bandung Area, West Java, Indonesia

  • Corporate Sales Coordinator

    • Oct 2011 - May 2012
    • Bandung Area, West Java, Indonesia

    Maximum The Ultimate Organizer consist of a creative and potential youngster who have a passion for making a great event. Established on August 2004, MAXIMUM try to be fun and friendly organizer.- Coordinating event details including logistics, budgets, vendors, timelines, sourcing products knowl...

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  D'organize Wedding Organizer

  • Bandung Area, West Java, Indonesia

  • Project Officer

    • Oct 2008 - Nov 2011
    • Bandung Area, West Java, Indonesia

    - Meeting and dealing with the vendors and couples.- Handling the wedding preparation, stage area and MC.- Execute the event.- Post-event report and evaluation.- Wedding exhibition booth coordinator.http://d-organize.blogspot.com/

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  Equatorial Hotel

  • Kuala Lumpur, Malaysia

  • Banquet Sales Trainee

    • Aug 2009 - Feb 2010
    • Kuala Lumpur, Malaysia

    276 guest rooms, 7 F&B Outlets, 1 Grand Ballroom, 6 Meeting rooms.- Controlling the function of all Banquet operation aspect, Facilities, Sales and Costs, to ensure maximum departmental profit is achieved. - Marketing and sell the Function rooms and all the vendors which are had by hotel for ...

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  Jaya Prima Tour, Travel and Transport

  • Outbound Tour

    • Mar 2009 - Jul 2009
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  Satriavi Tour and Travel; Garuda Indonesia Holiday

  • Tour Operator

    • Jan 2006 - Mar 2006