Experience

• 

  Cloudstaff

  • Philippines

  • Executive Service Specialist

    • Mar 2023 - Present
    • Philippines

    Task and Responsibility:- Create/Update CMA reports, Sales Proposal for potential clients- Sends and update calendar invites to clients and sales agents- Draft/Send templated letters such as notice of sale to tenant, appraisal letters, etc.- Client/Property/New Listing data entry for their assigned Sales agent or team- Processing New listing once the agency agreement has been signed- Create/Update/Order/ marketing materials for the agents or listing property such as webbook, brochures, signboards... etc.- Creating and sending mailing list and EDM- Creating email and sms templates- Supplier coordination such booking photography session, copywriter etc.- Generating sales team repost ( from the system )- Managing/Creating social media post for assigned sale team- Arranging open homes requirements for assigned sale team- Processing sales advise- Sending client invoices through Campaign Agent system- Sending emails/SMS communication to clients- Managing and check Sales team calendar invites

• 

  Katie-Jeyn Romeyn International

  • Virtual Assistant

    • Jan 2023 - Feb 2023

• 

  oleofats inc

  • Philippines

  • Project Supervisor

    • Jun 2019 - Jan 2023
    • Philippines

    Coordinated strategic plans for technical team and marketing team to best use of available resources.Oversee work of the whole service team in a daily basis.Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.Monitored staff performance and developed improvement plans.Promoted safe working environment by implementing regulatory standards, policies and guidelines.Collaborated with team members to achieve target results.Tactfully handled complaints from staff, management and clients using excellent problem-solving and dispute resolution skills.Led staff meetings to delegate tasks, assign workloads and communicate changing priorities.Inspired teams to achieve or exceed goals through regular motivation, implementing loyalty incentives and facilitating team-building activities.Assisted with team recruitment, interviewing and onboarding.Evaluated team performance and provided constructive feedback to improve daily goal achievement.

• 

  Serbiz Multipurpose Cooperative

  • Philippines

  • Marketing Sales Assistant

    • Aug 2017 - Jun 2019
    • Philippines

    Responded to and managed incoming sales inquires.Directed client calls, contributed, took notes and followed up with clients.Managed prospect lists using spreadsheets.create quotations based on recommendation of technician to various technical services.Assisted associated departments with clerical and administrative support.Scheduled technicians and allocated resources for routine field operations and special projects such as demo and training.Uploaded files and entered data into records management system.Answer phones and supported staff with clerical tasks.Organized and stored hardcopy files.Managed daily calendar and juggled meetings for supervisor.Coordinated company events and key client meetings.

• 

  Kitchenbridge Inc

  • Philippines

  • Management Trainee

    • Jan 2015 - Feb 2016
    • Philippines

    Recruitment (interview applicants and organize passed/failed applicants)SchedulingTimekeepingorganize 201 filesMaintained an organized calendar covering team meetings, trips, and appointments.Sat in on meetings, hearings, and conferences to document activities.Trained and mentored junior administrative team members in procedures.Assisted associated departments with clerical and administrative support.Worked cross-functionally to resolve customer issues and ensure the integrity of customer experience remained intact.Planned and organized special promotions and revenue-generating opportunities.Shadowed and monitored managers to obtain an enhanced understanding of best management practices and procedures.