Experience

• 

  State of Maryland

  • United States
  • Government Administration
  • 700 & Above Employee

  • Program Analyst

    • Jun 2013 - Present

    • Researches, interprets, analyzes, develops, writes, executes, evaluates and delivers training material on new and/or existing Medicaid and Children’s Health Insurance Programs related to health care financing and insurance programs and procedures, and to implement new legislation or regulation, particularly those related to the Affordable Care Act. • Researches and interprets laws, regulations and policies. • Involved in policy development, work flow processes/procedures development and program improvement design. • Writes in a public policy context, working with social, print and electronic media. Provides administrative support such as drafting reports, sending office wide emails.• Participates in the assessment of departmental needs to design, develop and deliver training on new or existing programs and procedures. • Participates in implementation of testing cases for functional correctness. Provides leadership and represents the department on task forces and work groups which coordinate the activities of various units within DHR, other agencies and the public.• Gathers, processes and upload information into the Maryland Health Connection to determine health insurance eligibility/approval for customers for medical assistance or qualified health programs. • Applies a range of analytical and evaluation methods and techniques for the assessment of program efficiency and effectiveness relating to Medicaid programs. • Evaluates Medicaid insurance program results to make recommendations for improving or modifying program operations. • Provides advice or consultation on the implementation of policies related to Medicaid insurance. • Gathers research and prepares technical information and written correspondence in response to program inquiries, complaints and issues; and conducts reviews to analyze and evaluate the effectiveness of health insurance related programs and taking appropriate action to correct problems to obtain compliance.

  • Baltimore City Department of Social Services

    • Aug 2005 - Jun 2013

    • Determine the eligibility of applicants for TANF, SNAP, POC, EA Grants and Medicaid public assistance programs by interviewing applicants, make eligibility decisions based on gathered, compile information, processing applications, verify information, and maintain an application caseload and record management system. • Assess client’s needs, identify needed resources, make referrals to appropriate services and people, provide community outreach, budget letters, emergency grants, complete redeterminations.• Analyze client’s background and skills to decide Work Program placement; make work activity referrals, monitor work activity to ensure clients are attending; review client information for continued eligibility; explain programs, determine categories of eligibility, • Analyze data, complete overpayment reports with OIG, write correspondence and complete mathematical tasks. • Provide Purchase of Care Vouchers and Information Care packets to clients for childcare. Assist with training new employees and overseeing their work.

• 

  InnTerim Housing

  • Pikesville, Maryland

  • Housing Coordinator

    • Nov 2003 - Feb 2005
    • Pikesville, Maryland

    • Oversaw the establishment and operation of 2 shelters and responsible for the housing and care of mothers and children.• Maintained a safe/secure environment for staff and residents of a homeless women’s shelter.• Coordinated, and supervised eight staff and 60 adult residents along with their c...