Experience

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  FITNESS QUEST-BOCA GRANDE LLC

  • United States

  • Lead Front Desk Coordinator

    • Oct 2021 - Present
    • United States

• 

  DREAM TEAM FAMILY DENTISTRY, PLLC

  • Port Charlotte, Florida, United States

  • Insurance Coordinator/Front Desk

    • Mar 2012 - May 2022
    • Port Charlotte, Florida, United States

    Communicates with insurance companies, insured clients, and staff to resolve issues and act as a bridge between insurance companies and patients. Also responsible for managing and sending claims to insurance companies for payment.

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  Associated Radiologists, PA

  • MQSA (Mammography Quality Standards Act) Administrator

    • May 2004 - Jan 2012

    Established and maintain centralized electronic patient records management system for all incoming and outgoing correspondence for multiple office locations.Provide written correspondence and memoranda to patients and primary care physicians providing patient exam diagnosis results.Trained multiple employees in completing office required activities.Maintain compliance for radiologists and technicians according to ACR (American College of Radiology) standards.Front desk for the administrative business office location Tech Aid ~ 2002 - 2004Managed preparatory documentation of patient records to ensure a smooth admissions process prior to appointment.Assisted in preparation of patient exam upon arrival contributing to prompt customer service policies and initiatives.Sorted, reviewed and screened patient films in preparation for radiologists' diagnosis.In charge of entering mammography patient results into the company designated database.

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  Associated Radiologists, P.A

  • Hospitals and Health Care
  • 1 - 100 Employee

  • Technician Aid

    • 2002 - 2004

    · Managed preparatory documentation of patient records to ensure a smooth admissions process prior to appointment.· Assisted in preparation of patient exam upon arrival contributing to prompt customer service policies and initiatives.

  • Front Desk Receptionist

    • Nov 1998 - 2002

    . Delivered administrative/secretarial support for various departments/divisions such as answering telephones, scheduling appointments, assisting patients and resolving a range of administrative request and inquiries.

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  St. Joseph's Hospital & Medical Center

  • Flex Pool Clerk

    • Jun 1993 - Sep 1998

    Provided clerical support for various on and off site departments including family practice, cardiac catheterization lab, rheumatology, pediatrics, and gynecology.Handled multi-line phone system with an intake of calls and promptly forwarded to the appropriate parties.