Experience

• 

  Denver Public Library

  • United States
  • Libraries
  • 500 - 600 Employee

  • Circulation Supervisor

    • Jun 2018 - Jun 2023

  • Lead Circulation Clerk

    • Aug 2014 - Jun 2018

• 

  University of Denver

  • United States
  • Higher Education
  • 700 & Above Employee

  • Circulation Supervisor

    • Oct 2009 - Jan 2014

    Managed 24-hr Lending Desk and team of over 20 employees in Circulation Unit; Conducted hiring, training, scheduling, budgeting, performance management; Managed Sierra Millennium Circulation system in concert with IT staff; Provided service desk and software training to benefited staff and student employees.

  • Access Services Trainer

    • Oct 2005 - Sep 2009

    Provided service desk and software training to full-time and part-time staff. Created job descriptions and performance standards. Designed Blackboard orientation for new hires and updated wiki training database. Conducted hiring, training, scheduling, and performance management for 20 part-time employees. Created and updated department procedures.

  • PASCAL Project Assistant

    • Nov 2000 - Oct 2005

    Identified low-circulating materials in collaboration with collection management faculty and prepared items for off-site storage. Directed workflow of student employees. Updated catalog entries using III integrated library system.

• 

  Diablo Valley College

  • Pleasant Hill, California

  • Library Technician

    • 1999 - 2000
    • Pleasant Hill, California

    Managed Circulation student employees and assisted patrons in community college library.

• 

  American President Lines

  • Oakland, California

  • Technical Librarian

    • 1991 - 1998
    • Oakland, California

    Designed and managed new specialized library for transportation firm; developed collection, performed literature reviews, provided web instruction to library patrons.