Experience

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  Self-employed

  • United States

  • Life Insurance Sales

    • Dec 2017 - Present
    • United States

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  State of West Virginia / Child Support Enforcement

  • West Virginia

  • Child Support Tech 1

    • Sep 2016 - Present
    • West Virginia

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  West Virginia University---Mountaineer Temps

  • Morgantown, WV

  • Information Technology Specialist

    • Nov 2014 - Jan 2015
    • Morgantown, WV

    Contract came to its completion.

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  DelDot (DART)

  • Dover, Delaware Area

  • Data Specialist / Application Support

    • Jul 2013 - Sep 2014
    • Dover, Delaware Area

    Applications that I Supported:1. Gasboy & Fleetwatch2. Ontime error report checking & correcting3. Was responsible for monthly reports associated with Operations Performance.4. NAK Reporting5. Roadcall reports6. Daily Reboot report7. TransitMaster investigations8. M4 reporting9. EZ Pass10. Map EditPosition Tasks:• On Time information• Financial information• Distance and on board information• Assisted with using Transit Master to research operator activity.• Was asked to participate in development of user documentation for everyday use. Although started the project is still in the development stages.• Paratransit & FX Control Center redesign. • Assigned duties to use Microsoft Vista to develop a different layout for the already overcrowded Monroe Street Dispatch Control Center. Project completed with outstanding reviews, however since that time a new Centralized Control Center has taken priority.• Was assigned duties of Documents Repository Person for my section in Dover. • Would box up and notate contents of the boxes. Would make arrangements for file pickup and transportation to the appropriate location for storage.• Was assigned training duties.• Was trained to perform as a DTC Dispatcher to interact with Operation Field Trainers while they were training current and new operators on new Trapeze Hardware.• Worked remotely to add effectiveness to the training and interjected situations to test their knowledge.• Provided this training for both Paratransit and Fixed Route Operators very successfully.

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  Project Management Internship

  • Dover, Delaware

  • Student

    • Mar 2013 - Jun 2013
    • Dover, Delaware

    Designing and Deploying thin client within the business environment from start to finish.

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  CAI

  • Software QA Assurance & Tester

    • Aug 2011 - Jan 2012

     Executed Quality Assurance Develop and execute automation test scripts Develop and execute manual test scripts and test scenarios in order to validate the practicality, performance, quality and reliability of our Web Projects Review project requirement documentation, participate in design sessions and provide stakeholders with a risk analysis for each iteration Report problems using bug tracking software so that solutions can be determined, prioritized and scheduled Communicate with Developers, Project Managers, Usability Engineers on application issues to ensure that the application is fully tested Create and execute database queries in order to test the underlying data changes Work with Technical Operations Lead to help perform root cause analysis of issues Monitor QA activity and schedule, escalate QA issues to Project Manager (such as missed milestones), and approve release based on quality measurements Gathered and analyzed data for test cases for healthcare insurance coverage with blue cross blue shield Drafted test plans and scripts for tracking defects Engaged in Product Development, Software Application and Information System Development

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  Junior Level IT

  • Delaware & Surrounding Areas.

  • Information Technology / Junior QA Analyst

    • Aug 2011 - Jan 2012
    • Delaware & Surrounding Areas.

    Direct activities of Quality AssuranceHave gathered and analyzed data for test casesWritten test plans and scripts for tracking defectsProduct development, software application. Development, information systems

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  Morgnatown WV

  • Self Employed Web Site Designer

    • Jan 2000 - Mar 2011

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  Bitshop Inc.

  • Kingwood, West Virginia

  • Internet Support Specialist / Technical Support

    • Jan 1996 - Jun 1998
    • Kingwood, West Virginia