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Donald Hiers profile image

Donald Hiers

Medical Case Manager at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">DAP Health</span>
Intro Book
Experienced healthcare professional with expertise in customer service, public speaking, and team management.
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Location
Cathedral City, California, United St...
Skills
  • Customer Service
  • Public Speaking
  • Healthcare
  • Social Media
  • Marketing
  • Show all
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Bio

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Donald Hiers is a seasoned healthcare professional with extensive experience in customer service, public speaking, and team management. He has worked as a Medical Case Manager, Office Coordinator, Residential Manager, and Medical Office Manager in various healthcare settings. Donald holds a Master's degree in Health/Health Care Administration/Management from Purdue University Global and has obtained certifications in Medical Assistant and Mental Health First Aid.

Credentials

  • Purdue University Global e-Diploma
    Purdue Global
    Mar, 2024
    - May, 2026
  • Speaking Confidently and Effectively
    LinkedIn
    Jul, 2023
    - May, 2026
  • Business Etiquette: Phone, Email, and Text
    LinkedIn
    Jan, 2019
    - May, 2026
  • Communication Foundations (2013)
    LinkedIn
    Jan, 2019
    - May, 2026
  • Learning Word 2016
    LinkedIn
    Jan, 2019
    - May, 2026
  • Note-Taking for Business Professionals
    LinkedIn
    Jan, 2019
    - May, 2026
  • Time Management Fundamentals
    LinkedIn
    Jan, 2019
    - May, 2026
  • Learning Typing
    LinkedIn
    Dec, 2018
    - May, 2026
  • Mental Health First Aid
    National Council for Behavioral Health
    Jan, 2019
    - May, 2026
  • Certified Medical Assistant
    American Association of Medical Assistants
    Aug, 2010
    - May, 2026

Experience

  • DAP Health
    • United States
    • Medical Case Manager
      • Jul 2021 - Present
      • United States
  • Telecare Corporation
    • Oakland
    • Office Coordinator
      • Apr 2019 - Jul 2021
      • Oakland

      Work as the Assistant Administrator and as the medical office manager. Handling day to day activities, setting the monthlyscheduling, following all DOH and HIPPA polices. Had Direct Care with the clients.Provided office support that included rooming patients, vital signs. Followed-up on results. ...

  • Four County Counseling Center
    • Logansport, Indiana
    • ACT Case Manager
      • Mar 2017 - Jun 2017
      • Logansport, Indiana

      Works with medical team, follows team recommendations, and coordinates care with all team membersAssists clients in obtaining basic needs for food, clothing, shelter, personal safety, and general medical and dental careAssists with applications for income, medical, housing, or other benefits whic...

  • Peak Community Services
    • Logansport Indiana
    • Residential Manager
      • May 2016 - Dec 2016
      • Logansport Indiana

      Manager of 28 staff and 29 clients, 4 Group Homes and Two Community Living Homes.Work as the residential manager. Handling day to day activities, setting the monthly scheduling, following all DOH and HIPPA polices. File MCD annual documents for the clients, Make sure the necessary paperwork for ...

  • Seinna Health Crop,
    • Brooklyn, NY
    • Medical Office Manager
      • Oct 2013 - Nov 2015
      • Brooklyn, NY

      Work as the medical assistant and as medical office manager. Handling day to day activities, setting the monthlyscheduling, following all DOH and HIPPA polices. Had Direct Care with the clients.● Provided office support that included rooming patients, vital signs. Followed-up on results.● Prepare...

  • YSC LLC
    • Brooklyn, NY
    • Medical Office Manager
      • Oct 2012 - Apr 2013
      • Brooklyn, NY

      Work as the medical assistant and as medical office manager. Running 13 doctors out of my office.● Provided office support that included rooming patients, vital signs. Followed-up on results.● Prepare patient’s charts for the doctor, file necessary paperwork. Make sure that all residents’ come up...

Education

  • 2022 - 2024
    Purdue University Global
  • 2023 - 2024
    Purdue Global
  • 2018 - 2021
    Purdue Global
  • 2018 - 2021
    Purdue Global
  • 2018 - 2021
    Purdue University Global
  • 2009 - 2010
    Heald College
  • Heald College

Suggested Services

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Industry Focus. “Health, Wellness and Fitness”

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