Experience

• 

  Ricoh Asia Pacific

  • Taipei City, Taiwan

  • Solution Consultant

    • Sep 2020 - Present
    • Taipei City, Taiwan

    1. Digital Transformation Consultant2. UiPath RPA developer3. Sales proposal4. Customer relationship management5. Product Management6. Project Leader7. Sales training 8. User and Admin manual create

• 

  KYOCERA Document Solutions Taiwan

  • Taipei City, Taiwan

  • Sales Support Engineer

    • Jul 2018 - Sep 2020
    • Taipei City, Taiwan

    1. Digital Transformation Consultant2. Sales proposal3. Customer relationship management4. Product Management5. Project Leader6. Sales training 7. SOP set up8. User and Admin manual create9. ISO14001 and ISO 27001

• 

  ShunLong Plastic Company

  • Taipei City, Taiwan

  • Product Manager

    • Jan 2014 - Jul 2018
    • Taipei City, Taiwan

    1. Customer contact window2. Product plan control3. Analysis production issue 4. Production quality test5. Create production track document6. Customer development

• 

  IDT

  • United States
  • Semiconductor Manufacturing
  • 700 & Above Employee

  • Appliciation Engineer

    • Mar 2011 - Nov 2013

    1. Solve audio issue2. Deliver audio driver3. Release and Manage audio driver4. Create bug fix and track document5. Customer contact window6. Audio codec software test

  • SQA

    • Oct 2009 - Mar 2011

    1. Audio codec software test2. Audio quality test3. Audio EQ test4. Microsoft certification test5. Analysis the issue report from customer6. Create Bug tracking data7. Analyze source of issue

• 

  TomTom

  • Taipei City, Taiwan

  • Test Engineer

    • Jul 2006 - Feb 2009
    • Taipei City, Taiwan

    1. PND software test2. Smart phone navigation software test3. Chinese Version Translate4‧ Product Quality control (AQL in China)5. Establish software program construction6‧ Worldwide product test support7‧ Create Bug tracking data8‧ Analyze source of issue