Experience

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  Official ASM Global

  • New Orleans, Louisiana, United States

  • Public Safety Event Operations Commander

    • Jul 2021 - Present
    • New Orleans, Louisiana, United States

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  NOLA Protection

  • United States
  • Security and Investigations
  • 1 - 100 Employee

  • Training and Compliance Manager

    • Nov 2020 - Jul 2021

  • Senior Operations Specialist and Training Coordinator

    • Apr 2020 - Oct 2020

  • Field Operations Supervisor and Training Coordinator

    • Sep 2018 - Apr 2020

    NOLA Protection Group provides a full range of security guard services in Louisiana and surrounding states. While the scope of our services is similar to that offered by other security organizations, we provide significant added value in terms of our company-wide commitment to customer service, attention to detail and contractor reliability.

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  Professional Security Consultants, Inc.

  • United States
  • Security and Investigations
  • 700 & Above Employee

  • Security Director

    • Nov 2015 - Sep 2018

    Professional Security Consultants, Inc. (PSC) is a world-class provider of security guard services, patrol, investigations, backgrounds, consulting, security screening & specialty services, site vulnerability audits, executive protection and web-based incident management (tracking, reporting & notification) software. In our 26 years of experience, PSC has evolved and adapted to the ever-changing world demands, persevering through its challenges and achievements in the security guard service industry. Our personnel strengths lie within the synergy of our departments and will work together with our clients for a common goal and commitment.The Outlet Collection at Riverwalk – the nation’s first upscale outlet center in a downtown setting – is proud to open in the heart of New Orleans. Featuring over 75 retailers and restaurants on the bank of the majestic Mississippi River, The Outlet Collection at Riverwalk offers shoppers and diners an experience like no other.Major national brands include Neiman Marcus Last Call Studio, Tommy Bahama Outlet, Forever 21, Coach, The PUMA Store, Nordstrom Rack, Guess and The GAP. Center favorites, and original tenants from the beginning, also include The Fudgery, Café Du Monde, Aerosoles and Swim 'n Sport Outlet.

  • Director of Security The Outlet Collection at Riverwalk

    • May 2014 - Sep 2018

    Professional Security Consultants, Inc. (PSC) is a world-class provider of security guard services, patrol, investigations, backgrounds, consulting, security screening & specialty services, site vulnerability audits, executive protection and web-based incident management (tracking, reporting & notification) software. In our 26 years of experience, PSC has evolved and adapted to the ever-changing world demands, persevering through its challenges and achievements in the security guard service industry. Our personnel strengths lie within the synergy of our departments and will work together with our clients for a common goal and commitment.The Outlet Collection at Riverwalk – the nation’s first upscale outlet center in a downtown setting – is proud to open in the heart of New Orleans. Featuring over 75 retailers and restaurants on the bank of the majestic Mississippi River, The Outlet Collection at Riverwalk offers shoppers and diners an experience like no other.Major national brands include Neiman Marcus Last Call Studio, Tommy Bahama Outlet, Forever 21, Coach, The PUMA Store, Hartstrings Kids Apparel Center, and Kenneth Cole. Center favorites, and original tenants from the beginning, also include The Fudgery, Gap Factory Store, Café Du Monde, Aerosoles and Swim 'n Sport Outlet.

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  Kickboard for Teachers

  • Greater New Orleans Area

  • Customer Success Manager

    • May 2013 - Sep 2013
    • Greater New Orleans Area

    Working directly with educators to provide support by responding to customer inquiries, providing informational materials and ensuring their needs are not only met, but exceeded every day. At Kickboard I have the unique opportunity to create joy for our customers through daily communication and turn them into Kickboard advocates. Here I have the chance to show great initiative and creativity to support Kickboard customers, keep them happy and engaged, and ensure a strong retention rate. It's also my privilege and responsibility to ensure users always have a positive interaction with our site and staff so that they will be references and sources of word of mouth marketing and referrals.Located in the heart of New Orleans' Central Business District, Kickboard is building a compelling user experience to equip teachers with action-oriented charts, graphs and dashboards, enabling them to make smarter, real-time decisions about what to reteach, who to reteach, and how student behavior affects academic achievement.

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  The GEO Group, Inc.

  • Blackwater River Correctional Facility FL

  • Security - Certified Correctional Officer

    • Jul 2012 - May 2013
    • Blackwater River Correctional Facility FL

    The GEO Group is a world leader in the delivery of private correctional and detention management, community residential re-entry services as well as behavioral and mental health services to federal, state and local government agencies. With operations in the United States, Australia, South Africa, and the United Kingdom; GEO offers a diversified array of turnkey services which include design, construction, financing, and operations. Our unique approach allows GEO to provide high-quality and cost-effective services with state-of-the-art designs, innovative programs and ground-breaking treatment approach.

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  TriTech Software Systems

  • San Diego CA

  • Technical Support Engineer

    • Jan 2010 - May 2012
    • San Diego CA

    Technical Support Engineer specializing in interfaces

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  InterAct Public Safety Systems Inc

  • Project Manager - Southeastern US

    • 2004 - Aug 2008

    InterAct Public Safety Systems developed the first triple screen super-enhanced E911 system in 1984, which is now an industry standard. Product offerings included solutions for 9-1-1 dispatch centers, law enforcement agencies and state and local government agencies. I worked with a wide array of solutions ranging from Homeland Security to Agency Personnel Management.Project Manager for southeastern USProject Manager - InterAct's I-Team (specializing in client system upgrades)Project Manager - Dekalb County GA Police/Fire E911 System installation

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  Buncombe County NC Office of The Sheriff

  • Asheville, North Carolina Area

  • Deputy Sheriff

    • Apr 1995 - Feb 2004
    • Asheville, North Carolina Area

    Director - Grants and Special ProjectsSupervisor - School Resource Officers UnitMember - Governor's Commission to Reduce Underage DrinkingChairperson - Buncombe Co Juvenile Crime Prevention Council (2 terms)DARE Instructor NC Criminal Justice Training and Standards General Certified InstructorGREAT (Gang Resistance Education and Training) Program Supervisor

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  City of Concord NC Police Department

  • Concord NC

  • Police Sergeant

    • Jul 1990 - Apr 1995
    • Concord NC

    Supervisor - Community Oriented Policing UnitPolice Sergeant - 911 Center Director/SupervisorPatrol Officer II - Field Training OfficerPatrol Officer I - Narcotics Task Force Investigator

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  Buncombe County NC Office Of the Sheriff

  • Asheville, North Carolina Area

  • Deputy Sheriff

    • Oct 1985 - Jul 1990
    • Asheville, North Carolina Area

    Deputy Sheriff- Telecommunications, Dispatcher- Narcotics Task Force Investigator- Criminal Investigations Divison - Crime Scene Technician- Supervisor, Criminal Investigations Technical Services Unit

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  USAF - 6912th Electronic Security Group

  • Berlin Area, Germany

  • Voice Processing Technician (Linguist)

    • Jun 1971 - May 1981
    • Berlin Area, Germany

    Voice Processing Technician (203x1) German Linguist for 6912th Electronic Security Group based at Berlin's Flughaven Tempelhof.