Experience

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  Adtalem Global Education

  • United States

  • Student Finance Analyst I

    • Jan 2023 - Present
    • United States

    Completes student finance processing according to documented procedures.Uses and applies knowledge of Title IV regulations with minimal guidance. Is proactive in seeking new knowledge on student finance related issues.Performs R2T4 processing.Runs and processes reports required to identify, track, and follow-up on outstanding students.Effectively communicates student/account information with internal and external stakeholders.Completes daily and weekly production reports while holding oneself accountable for meeting individual deadlines/SLAs.Successfully delivers on expected accountabilities including timeliness, accuracy and quality while demonstrating ability to manage and deliver on multiple tasks in parallel.Can identify operational and compliance risks.Performs other duties as assigned.Complies with all policies and standards.

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  Walden University

  • United States

  • Senior Financial Aid Counselor

    • May 2005 - Feb 2022
    • United States

    WALDEN UNIVERSITY/LAUREATE EDUCATION/ADTALEM | Baltimore & Columbia, MD | 2005 – 2022Senior Financial Aid Counselor (2018-2022)Advised prospective, admitted and continuing students on financial aid processes both on-line and in-person. • Assessed over 50 students daily on financial aid by reviewing documents, resolving inconsistencies and counseling students on eligibility.• Verified and resolved conflicts with Federal database matches by reviewing supplementary documents to determine eligibility for funds administered by college’s financial aid office.• Reviewed over 100 students weekly in the National Student Loan Data System; applied Federal, state and institutional financial aid rules, regulations and judgments.• As appropriate, adjusted financial aid awards via the Common Origination and Disbursement system.• Adjust awards by applying the Return to Title IV Funds calculation.Senior Financial Aid Specialist (2005-2018)Work with students on financial resources by establishing payment arrangements and federally funded aid opportunities.• Collected payments, managed 25-member team’s student accounts.• Developed strategies for smooth running of accounts; collect outstanding debts.• Maintained active communications with students especially regarding financial aid and debt.• Promoted from Financial Aid Specialist (2005 – 2010).