Topline | Dominique Vaughn

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Dominique Vaughn

Collections Lead at Acceptance Now

Intro Book

Seasoned collections and customer service professional with 12+ years of experience.

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Location

Baltimore, Maryland, United States, US

Skills

Customer Service
Credit
Microsoft Excel
Management
Financial Reporting
Customer Satisfaction
Account Reconciliation
Sales
Financial Analysis
Accounts Payable
Microsoft Word
Show all

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Rate

This rate is determined by the professional's skill set, client collaboration, experience and appearance on lineups.

$75.0

Hourly Rate

How This Rate is Calculated

Okay, let’s tackle this. So Dominique has 12+ years of experience in customer service, credit management, and financial analysis. She has worked in various roles, including collections, customer service, and management. Location is Baltimore, MD, which is a mid-sized city with a relatively lower cost of living. According to national averages, collections professionals with similar experience and skills can charge around $50-$100 per hour. Considering her experience and skills, I would estimate her hourly rate to be around $75. This is a conservative estimate, as some collections professionals with similar experience can charge higher rates, up to $150 per hour.

Bio

Generated by

Topline AI

Dominique Vaughn is a seasoned collections professional with 12+ years of experience in customer service, credit management, and financial analysis. She has supervised teams, managed daily operations, and provided excellent customer service in various roles at Acceptance Now, Walmart, Safeway, and Worldwide Motors Inc. Dominique holds an Associate's degree in Business, Management, and Marketing from Carroll Community College.

Experience

Acceptance Now
- Collections Lead
  - Nov 2011 - Present
  Directly in charge of day to day collections operations,Supervision of a team of four, Oversee Credit of 14 stores in district , Customer service, Knowledge of rent a center Collections SOPs , Organized Professional Team, Meet monthly Card Close Goals . Inventory Management . Also tasked with visiting delinquent accounts door to door to resolve accounts and collect merchandise .
Walmart
- Baltimore Area, Maryland
- Assistant Manager
  - Jan 2009 - Nov 2011
  - Baltimore Area, Maryland
  Oversaw daily sales, ensure that each customer receives outstanding service by providing a friendly and organized environment, maintaining product knowledge, inventory, meet monthly sales, resolving customer complains if there are any.
Safeway
- Sykesville, Maryland
- Customer Service Representative
  - Mar 2006 - Oct 2008
  - Sykesville, Maryland
  Maintain customer service as per company standards, processing sales quickly, accurately and efficiently, training new employees, keeping work area neat and stocked with necessary supplies.
Worldwide motors inc
- Assistant Sales \ car jockey
  - May 2005 - Aug 2006

Education

2007 - 2010

Carroll Community College
Associate's degree, Business, Management, Marketing, and Related Support Services

2007 - 2010

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Accounting and Auditing”

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Dominique Vaughn

Refer a Friend to Get
100 Credits For FREE

$75.0

Hourly Rate