Experience

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  Streamline Corporate

  • United Kingdom
  • Advertising Services
  • 1 - 100 Employee

  • Commercial Executive

    • Nov 2021 - Present

    Reporting directly to the Head of Sales I am required to process and produce high quality quotations, ensuring efficiency and accuracy, as well as providing administrative support to the sales department. Responsible for the full estimating life-cycle, from initial enquiry to post order analysis, to drive process excellence to ensure correct costs and product match the specified client/project requirements and maintain a zealous focus on optimizing margin potential.Duties:• Convert client enquiries into quotations, determining cost-effective and upgrade options to meet client specifications and maximise profit.• Ensure any additional activity undertaken outside the scope of supply is charged for.• Monitor the gross margin of accounts to ensure sales targets are achieved.• Create and maintain files for product quotes within company quotations program.• Communicate with the sales team daily to clarify client requirements, validate quotes and follow up on quote status.• Provide critical information to internal teams on all activity relating to vendors, products, pricing and competitors.• Work in conjunction with the procurement team, suppliers and sales team on budget and product innovation.• Generate weekly and monthly reports for senior management and ad hoc reports as required.• Liaise closely with the sales and tender team and to maintain quotes and tender standards.• Work closely with partners and suppliers to clarify customers' requirements whilst obtaining best value and best outcome for the business.

  • Account Executive

    • Nov 2020 - Nov 2021

    Duties:• Being responsible for the day to day production process from receipt of order through to delivery to the client• To build rapport with internal and external clients• To contact suppliers for costings and to prepare quotations for clients (Imprint/Promos quotes and Google Slide presentations)• To prepare ideas presentations for clients, that includes new and innovative products• To process orders through the system and make sure that artwork related requirements are met • Carry out production updates with suppliers to ensure production runs to agreed timescales• Foster good supplier relationships and communicate with clients on regular basis • To work alongside Key Account Manager and offer support with projects or tenders• To build, manage and update online portals for clients• Monitor all causes of late/excessive lead times and identify and implement corrective actions• Provide monthly stock reports to clients

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  Apex Hotels

  • Edinburgh, Scotland, United Kingdom

  • Reservations Coordinator

    • May 2017 - Aug 2020
    • Edinburgh, Scotland, United Kingdom

    Duties:• Ensured that each enquiry received via phone or email and booking is handled efficiently from the enquiry stage through to arrival, departure, and billing.• Provided a high standard of administration including, working alongside accounts and revenue teams.• Entering data and using Opera Property Management System.• Worked within a team of 15 in dynamic environment.• Ensured guest were provided with an excellent experience from start to finish.• Achieved sales targets monthly.Achievements • Improved operational efficiency by conducting analysis of past month. Evaluated performance from feedback on sales figures, room booking numbers, upselling and feedback from mystery calls handled.• Maximised sales and revenue by promoting all facilities, services and special promotions offered by Apex Hotels to guests. This proactive approach to enquires led to maximising sales. which resulted in achievement of monthly bonus • Our department was split into to two groups for competitions with incentives. My team won these competitions more frequently than the other team.

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  Accent

  • Edinburgh, Scotland, United Kingdom

  • Market Researcher

    • Feb 2017 - May 2017
    • Edinburgh, Scotland, United Kingdom

    Duties:• Conducted qualitative and quantitative surveys by phone.• Telephone interviews for field and focus group assessments.• Achieved daily targets for number of interviews and surveys conducted.• Accurately typed up people’s responses during interviews and surveys at speed.

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  Hendersons of Edinburgh

  • Edinburgh, Scotland, United Kingdom

  • Waitress

    • Jun 2016 - Feb 2017
    • Edinburgh, Scotland, United Kingdom

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  Malmaison

  • Edinburgh, Scotland, United Kingdom

  • Bartender

    • Jun 2015 - Jun 2016
    • Edinburgh, Scotland, United Kingdom

• 

  Valvona & Crolla

  • Edinburgh, Scotland, United Kingdom

  • Customer Service Assistant

    • Feb 2015 - Jun 2015
    • Edinburgh, Scotland, United Kingdom

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  The Tailend Restaurant and Fish Bar

  • Food Counter Clerk

    • Jul 2014 - Feb 2015