Experience

• 

  Mpulungu Harbour Corporation Limited

  • Mpulungu, Northern, Zambia

  • Managing Director

    • Oct 2019 - Feb 2023
    • Mpulungu, Northern, Zambia

    1. Strategic Leadership2. Business Transformation3. Financial and Operations management4. Business Development5. Team Building & Organisation structure optimisationDETAILSOverseeing day to day operations of the Corporation, and taking measures to ensure that Port operations are efficient and effectiveTransformation of Mpulungu Harbour Corporation; implementing critical systems improvements to drive financial performance improvement; implement a risk management framework that to establish a robust control environment that supports a resilient and self-sustaining business. Leading business towards achievement of the strategic objectives short term and medium term as we build a self sustaining and resilient businessBuild effective management, develop and source talent and skills at the Port; Review and implement Human Resource policies; organisational structure optimisationOversee the Port Modernisation Project preparatory activities, lead the Port diversification programme aimed at increasing cargo type portfolioImplement effective internal controls at the Port and ensure full compliance to regulatory requirements.

• 

  Zamtel

  • Lusaka, Zambia

  • Strategy and Business Planning

    • Jul 2018 - Oct 2019
    • Lusaka, Zambia

    1. Business Strategy2. Business Performance Management, Analysis and Monitoring3. Budgeting and Planning4. Market Research and Consumer Insights5. Investment Decisions and EvaluationDETAILSManaging the annual strategy planning process; coordinating formulation of corporate and functional strategies, reviewing strategy execution. Providing ongoing, regular business analysis that ensured profitability and efficiency was maintained; Support the strategy execution process across the organisation Researching new opportunities and trends, assessing their impact on the business and their feasibility for implementation;Responsible for getting insights into industry performance and competition through scanning the market as well as getting customer feedback.Preparing and validating business cases for new investment and partnerships.Fintech - Mobile Money business management, operations, and business development

• 

  MTN Zambia

  • Zambia
  • Telecommunications
  • 700 & Above Employee

  • Head - Commercial Planning and Operations

    • Jan 2017 - May 2018

    1. Strategy Planning 2. Budgeting & Performance Review3. Operations Management4. New Site Roll out planningDETAILS:Development of the sales and Distribution function strategy, planning and execution based on organisation priorities and aligning strategy cross-functionallySupport the development of the tactical activities required for achievement of committed targets, including channel developmentSupport on-ground execution excellence by making available and motivating for necessaryresources to the team via business case development.Oversight on sales and distribution Operations – including Distributor recruitment and performance, customer registration point expansion and productivity monitoring

  • Chief Marketing Officer [Acting]

    • Jun 2016 - Dec 2016

    Areas of Responsibility:1. Strategy planning process and budgeting2. Performance Management and Review3. Products, Services and Brand management, 4. GovernanceLeading in the creation of the marketing function strategy planning and execution based on rigorous competitor analysis, group strategy focus, and local organisation prioritiesDeveloping annual business plan, including the departmental goals and activities for achievement of cost containment, brand development, product innovation, and revenue targetsOversee brand and communication activities to ensure enhancement of the image of the MTN brand and corporate reputationOversee products and services strategies, innovation and launches cross functionally in order drive achievement of revenue targets

  • Head - Business Intelligence, Planning and Analysis

    • Jun 2014 - Dec 2016

    Areas of Responsibility:1. Strategy planning process2. Business Intelligence3. Budgeting & Developing Business Cases for investments as well as new products4. Performance Management and Review5. GovernanceDETAILS:I managed the annual strategy planning process for the marketing department; coordinating the formulation of various plans to support overall strategy; reviewing strategy execution, performance analysis and insight generationCustomer as well as product insights to understand drivers of performance and also give the business an indication of impact interventions. Researching new opportunities and trends, assessing their impact on the business and their feasibility for implementation; I am in charge of understanding insights into industry performance, competition as well as being liaison person with the regulator on commercial related issues.Managing the budgeting process for all revenues that are generated by MTN Zambia, and also the operating expenditure for the Marketing Department. I am also responsible for assessing business cases for investments into new areas that require new site roll outs for network expansion.Evaluating the actual performance of revenue from products and services portfolio against budgets and coordinating all activities aimed at correcting any negative deviations from budgets. Monitoring actual Operational Expenditure against budgets for marketing department.I am responsible for ensuring all internal controls in the Marketing department are in place, as well as identifying all business risks and ensuring mitigating actions are in place. I am also responsible for ensuring commercial input into monthly business review reports are done as well as the quarterly Board paper

• 

  Airtel T/A Celtel Zambia PLC

  • Zambia
  • Telecommunications
  • 700 & Above Employee

  • Head - Business and Revenue Planning

    • Oct 2012 - Jun 2014

    Areas of Responsibility:1. Performance Analysis and Tracking2. Budgeting and Planning3. Market Research and Consumer Insights4. GovernanceDETAILS:Responsible for daily reporting of revenue performance as well as being custodian for revenue reporting. I was responsible for the annual budgeting process as well as coordination of preparing the underlying product and services roadmap to support delivery of the budget, and its execution.Responsible for getting market insights through scanning the market as well as getting customer feedback.My responsibility involves preparing and validating business cases for new investment in sites that to increase coverage or improve network coverage and also evaluating profitability of these sites.

  • Head - Business Strategy and Planning

    • May 2011 - Sep 2012

    Areas of Responsibility:1. Executive Assistant to Chief Executive Officer2. Strategy planning process3. Business Intelligence4. GovernanceDETAILS:Managing Executive Committee Management Team’s meeting agenda, and coordinating the execution and closure of action items with respective functions for closure. I was also responsible for coordinating governance meetings with vendors discussing status of key actions with each of the vendors in our Managed Services model.I managed the annual strategy planning process including coordinating the formulation of functional strategies that support overall organisational strategy, reviewing strategy execution. Responsibilities also included providing business analysis that ensured profitability and efficiency was maintained; Researching new opportunities and trends, assessing their impact on the business and their feasibility for implementation; I was in charge of managing insights into industry performance, competition.

• 

  BP

  • Lusaka - Head Office

  • Business Manager - Air BP

    • Feb 2010 - Apr 2011
    • Lusaka - Head Office

    Areas of Responsibility:1. Business Management2. Management & Leadership [and Governance]3. Strategic and Business Planning4. Bottom line improvementDETAILS:Responsible for managing the Profit & Loss and Balance Sheet for Air BP Zambia - I was responsible for all strategic, commercial, financial, operational, sales, planning and safety performance of the Air BP Strategic Business Unit in Zambia a business unit of BP which sold and marketed aviation fuels and an annual turnover in excess of US$20 million. A member of the Senior Management Team for BP Zambia Plc and Air BP Africa Performance Unit and reporting to the Air BP Africa Performance Unit Leader. I was responsible for giving Executive leadership to the Air BP Zambia which also encompassed the delivery of performance by the Business Unit across financial as well as non-Financial KPIs.Responsible for formulating strategy and directing its execution, for the business unit in conjunction with both the local BP Zambia strategy as well as the Air BP Africa strategy; and also strategy implementation and review across all business segments to optimise margins.Responsible for ensuring business continuity processes and procedures were in place; and also identifying all business risks and ensuring mitigating actions are in place.

• 

  BP

  • United Kingdom
  • Oil and Gas
  • 700 & Above Employee

  • System Support Manager

    • 2007 - 2010

    Areas of Responsibility:1. Business Process Optimization2. Continuous Improvement3. Systems and Process Support4. Projects and System ImplementationDETAILS:My responsibilities included managing system and process related projects and ensuring that all the transaction processing systems met business requirements and supported a robust control environmentIdentifying any system and process improvements in order to enhance customer value delivery while achieving simplicity and standardisation.I rolled out a new data capture and stock control and management system across a total of over roll out of over 40 locations in each of the Airport depots where Air BP operated in the 8 countries it was present.I was responsible for ensuring all staff across 8 countries in Air BP had adequate training on all key procedures transaction processing. I was also the first level support for users of the transaction capture system which I had implemented in all the Airport fuelling depots.

  • Process Specialist

    • May 2005 - Jul 2007

    Areas of Responsibility:1. Project resource – Process Specialist2. Process review and re-engineering3. Trainer - As process owner and TrainerDETAILS:I served as the process specialist on the project. I was the process owner across the 8 countries in the air BP Africa Business Unit.I carried out process re-engineering leading to simplified and standardised processes across the Air BP Africa Business Unit. The process review included five key process including new customer contracting, stock control and reconciliation, debt management and also month end reporting.As the process owner I was responsible for training all staff and system users on all processes covered under this project.

• 

  BP

  • United Kingdom
  • Oil and Gas
  • 700 & Above Employee

  • Commercial Manager (Zambia/Malawi Cluster)

    • Oct 2001 - 2005

    Areas of Responsibility:1. Financial Performance reporting and review2. Business Planning and Performance Improvement3. Credit Management4. Pricing and segment analysisDETAILS:I was responsible for managing the financial reporting process to ensure accuracy and completeness as well as giving insights and understanding into the business performance against the set targets.I was responsible for the budgeting process for the Air BP business and reviewing business performance, and championing performance improvement initiatives. I was the custodian for the credit policy in the business and ensured its strict application, as well as being the contact for the interface between the business and customers, creditors and other departments in the organisation. One of my key responsibilities was product pricing; maintaining the pricing book and model for various customers and segments; analysing performance of different market segments as well as customer profitability to ensure profitability was maintained.

  • Depot Manager

    • May 2003 - Dec 2003

    Areas of Responsibility:1. Operations Management2. Budgeting and cost managementDETAILS:My responsibilities included day to day management of the joint venture operation. As well as coordinating supply to other Air BP depots in three other Airports in Zambia.I was responsible for the efficient running of the depot re costs, equipment usage and man power resources. Further, I was responsible for managing both capital and operating expenditure budgets for the depot.

• 

  bp

  • Zambia

  • Credit Controller

    • May 2000 - Sep 2001
    • Zambia

• 

  Deloitte & Touche

  • Zambia

  • Audit Assistant

    • Sep 1998 - Feb 2000
    • Zambia