See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
Dominic Benedito is a seasoned operations manager with 9 years of experience in IT, including 3 years as Operations Manager at Office Automation, where he led teams and implemented procedures for IT project management, PABX programming, and customer service. He holds various certifications in IT, including Hikvision Access Control, Cisco CCNA, and IT Essentials.

Credentials

  • AAI: HIKVISION Access control, Alarm and intercom training
    Hikvision
    Jan, 2019
    - Apr, 2026
  • HCSA: HIKVISON Certification Security Associate
    Hikvision
    Jan, 2019
    - Apr, 2026
  • Virdi Access Control
    VIRDI
    Jan, 2019
    - Apr, 2026
  • HACB: HIKVISION Africa Certificate Basic Operations
    Hikvision
    Jan, 2018
    - Apr, 2026
  • KX-HTS (PABX)
    ECN
    Jan, 2017
    - Apr, 2026
  • KX-NS Basic (PABX)
    ECN
    Jan, 2016
    - Apr, 2026
  • KX-TE Series (PABX)
    ECN
    Jan, 2015
    - Apr, 2026
  • CCNA Exploration 3: R&S: Connecting Networks
    Cisco
    Jan, 2014
    - Apr, 2026
  • Cisco Certified Network Associate Security (CCNA)
    Cisco
    Jan, 2014
    - Apr, 2026
  • CCNA Exploration 2: LAN Switching and Wireless
    Cisco
    Jan, 2013
    - Apr, 2026
  • CCNA Exploration 2: Routing protocols and concepts
    Cisco
    Jan, 2013
    - Apr, 2026
  • CCNA Exploration 1: Networking Fundamentals
    Cisco
    Jan, 2012
    - Apr, 2026
  • IT Essentials: PC Hardware and Software
    Nelson Mandela Metropolitan University
    Jan, 2012
    - Apr, 2026

Experience

    • 1 - 100 Employee
    • Operations Manager
      • Apr 2024 - Present

    • Technical Project Manager
      • Jun 2018 - May 2024

      • Motivate and encourage employees to achieve their best and boost performance.• Review customer requirements and create configuration recommendations that will be used to build proposals for prospects.• Planning and scheduling of manpower and equipment requirements for programmed jobs, guaranteeing that the jobs are completed within the specified time frame and budget allocated. • Responsible for the implementation of procedures for the execution of work, briefing instructions to the staff in a timely fashion and ensuring that best practice is exercised.• Delegate, direct and co-ordinate internal teams and Sub-Contractors work whilst on site.• Ability to work on multiple projects simultaneously while adhering to budget and timeline constraints.• Responsible to oversee and manage the configuration, testing, and operational support process for wireless solutions and other related products.• Support internal departments as needed in troubleshooting/repairing IT related issues that arise.

    • PABX Telecommunications Technician
      • Apr 2015 - May 2018

      - PABX Programming- Invoicing and Quotations - Computer Skills - Managing a team- Networking- Ensure customers are fully satisfied and happy.- Always adhere to all company policies and procedures and licensing laws- Cabling- VoIP- Installations- Problem solving/Troubleshooting

  • PureGroupSA
    • Port Elizabeth Area, South Africa
    • Junior Technician
      • Feb 2015 - Apr 2015
      • Port Elizabeth Area, South Africa

      - VoIP Installation- Computer Skills- Networking - Troubleshooting & Problem Solving- Programming

    • Barman
      • Nov 2011 - Dec 2012

      - Deliver excellent customer service, at all times- Complete stock take and ensure bar is well stocked- Serve and present beverages, quickly and efficiently, meeting company standards- Assist in keeping the bar clean and tidy, at all times- Keep up to date with current promotions and new products- Make customers aware of offers on companies drink range- Speak to customers to ensure that they are satisfied with their beverages- Maintain personal knowledge by completing in-house training- Always adhere to all company policies and procedures and licensing laws- Be involved and contribute at team meetings- Carry out instructions given by the management team and owners

Education

  • 2012 - 2014
    Nelson Mandela Metropolitan University
    Diploma, Information Technology (Support Services)
  • 2007 - 2011
    Alexander Road High School
    Matric, 12

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. Add an industry

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles