Experience

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  PAIGE

  • United States

  • Logistics Manager

    • Dec 2019 - Present
    • United States

• 

  Nippon Express USA

  • United States

  • Customer Service Representative

    • Sep 2019 - Present
    • United States

    • Customs Service for all carriers in/out of the warehouse • Prepared BOLor Truck B/L• Assisted using an RF scanning to verify accuracy of picked product. • Sorted, arranged, shrink wrap and labels the freight to make ready for pick up by various carriers.• Prepares orders by the customers standards for shipping.• Made ready packages for parcel pick up

• 

  DHL Global Forwarding

  • 4000 Redondo Beach Ave #103, Redondo Beach, Ca 90278

  • Import Export Manager

    • Jan 2016 - Aug 2017
    • 4000 Redondo Beach Ave #103, Redondo Beach, Ca 90278

    • Responsible for Import operation in a major gateway.• Issuance of arrival notices with corporate KPI’s• Timely dispatch and pick up of the freight to meet customer SLA.• Ensure all files billed timely to avoid over extended A/R in a A – Z operation.• Responsible for export FMC filings and export regulations.• Maintained existing and customer relationships & customer services.• Support Sales by attending potential new customer visits.• Managed KPI, process improvements & performance reviews

• 

  Lucky Brand

  • 540 South Santa Fe Ave, Los Angeles, Ca 90013

  • Trade Compliance Manager

    • Sep 2014 - Jan 2016
    • 540 South Santa Fe Ave, Los Angeles, Ca 90013

    • PO Management daily monitored PO and worked with PO management team to ensure timely delivery to our DC.• Maintained and managed direct carrier contracts, worked to implement carriers with Lucky Brand’s designated Supply Chain team. Managed rates and carriers to ensure carriers adhered to Lucky Brand requirements.• Managed Lucky Brand vendor manual answering all questions and inquiries from over 115 vendors from various countries. • Approved or declined daily exceptions from designated Supply Chain team. • Implemented and wrote numerous Lucky Brand compliance SOP’s, such as First Sale implementation & Drawback implementation.

• 

  DHL

  • Redondo Beach, California

  • Import Brokerage Manager

    • May 2004 - Aug 2014
    • Redondo Beach, California

    • Managed daily Brokerage operations in a major gateway, including counseling and coaching team members.• Managed KPI, process improvements, performance reviews.• Maintained existing customers relations, Established and On Boarded new brokerage customer, created & maintained Standard Operation procedures for customers, attends Quarterly Broker Reviews with customers, attended and internal and external company regulatory audits, • Processed customs entries from A-Z, offered classified advice to customer, electronically transmitted entries to CBP and FDA, dispatched freight to local carriers for final delivery, processed customer invoicing, processed & duty statements, and completed file audits.

• 

  Kintetsu World Express

  • Inglewood, California

  • Brokerage Supervisor

    • Jun 1999 - May 2004
    • Inglewood, California

    • Supervised a team 6• Processed entries A to Z for major importers, classified, electronically transmitted data to CBP and other government agencies, dispatched cargo to carriers for final delivery, accurately invoices customers, monitored open A/R and unresolved billing, Duty finalization & performed file audits for team.• Assisted in processed and resubmitted AMS in the air import freight department.

• 

  James J. Boyle & Co

  • Brokerage Team Lead

    • May 1987 - May 1999

    • Brokerage team lead of 4 people• Processed entries A to Z for high profile importers, assisted importers with classification, arranged final delivery of ocean LCL & FCL load , electronically transmitted customs entries through ABI, processed customer billing and completed file audits• Filed and recorded ABI queries and reports