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Bio

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Dolores Manuel-lewis is a seasoned healthcare professional with extensive experience in customer service, sales operations, and management. She has worked in various roles, including Accounts Receivable/Collection, Sales Associate, and Owner, with a strong focus on process improvement and team leadership.

Experience

  • Bergen Logistics
    • North Bergen New Jersey
    • Accounts Receivable / Collection Specialist
      • Feb 2018 - Present
      • North Bergen New Jersey

      Working daily aging report reaching out to clients via phone and email collecting past due invoices investigating issues with invoices assisting with month end Billing for clients

  • Valencia Peaceful Creations
    • 196 Jefferson Street Passaic N J 07055
    • Owner
      • Jul 2014 - Present
      • 196 Jefferson Street Passaic N J 07055

      Costume Jewelry accessories, Manage Company, Purchase Merchandise,Customer Service, Accounts Receivable ,Accounts Payable

    • Accounts Receivable Collection Coordinator/Senior Business Analysis
      • Mar 2000 - Mar 2017

      Collection calls and daily work on aging report ,maintain status of several hospital accounts, Research chargebacks and process proof of deliveries, Releasing credit holds, Processing distributors rebate agreements, Responding to daily emails and updating and reviewing contracts for accuracy. Working with the sales force Analyze all rebate activities for accuracy. Utilize necessary judgement to determine if rebate credits are accurate ,downloading, validating rebatesTransmission & resubmission discrepancies ,GPO contracts accuracy. Monthly deadlines ,Preparing discrepancy statements.

    • Sales Associate
      • Apr 2005 - Oct 2012

      Working on daily reports, contacting customers to schedule deliveries, processing payments using various payment methods, Assisting customers and sales representatives with final purchases, Processing dollars transfers, filling customers information, Helping with special assignments as required. processing credit applications.

    • Accounts Recivable/Collection
      • May 1993 - Feb 2000

      Notify customers of delinquent accounts by phone, mail, or personal visit to solicit payment. Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts, apply payments to customer accounts. follow up with sales representatives regarding payments received. And past due accounts.

Education

  • 1980 - 1983
    Passaic High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Healthcare”

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