Experience

• 

  Sahamati - driving Open Finance with Account Aggregator

  • Bengaluru, Karnataka, India

  • Operations Analyst

    • Feb 2024 - Present
    • Bengaluru, Karnataka, India

• 

  Fitterfly

  • Navi Mumbai, Maharashtra, India

  • Senior Operations Manager

    • Dec 2022 - Feb 2024
    • Navi Mumbai, Maharashtra, India

    -Handling day-to-day operations of the members and Doctors' details -Reporting on the Finance and Sales data and escalations- Responsible for Data training and Documentation for internal purposes.-Develop, Audit, and Manage the Doctor's channel from an operational Prospective-Coordinating with various teams and cross-function to ensure the process is followed.-Analyzing the quality of the data from the various Tools (LSQ, Metabase, Exotel etc).

• 

  Spoonshot

  • United States
  • Technology, Information and Internet
  • 1 - 100 Employee

  • Senior Data Operations and Research Manager

    • Dec 2021 - Dec 2022

    - Responsible for the Data training and Documentation for the Vendors, freelancers, and Juniors.-The operations team devised their KPIs, functions, and metrics for evaluation.-End-to-end ownership of multiple sub-projects across products and operations.-Planning the sprint task accordingly on a quarterly and weekly basis.-Hiring interns, freelancers, and SMEs for all the vendors in operation.- Reporting the management of the company regarding the valuation of the products in the market.-Worked on content creations like blogs and presentations on potential trends in the food sector.

  • Team Leader

    • May 2016 - Dec 2021

    - Responsible for the operations team in achieving the targets while maintaining staunch attentiveness to coverage, completeness, and Quality of the data.-Interactions with cross-functional teams on a regular basis for internal food data management.- Maintaining the data quality across the Databases.- Ensuring impeccable data quality of each of the databases according to company requirements.

• 

  LocalOye

  • Operations

    • Jun 2015 - May 2016

    Assist and support administrative staff in their day to day operations. Issue and Change Management - Solving for Partners & Customer related changes and issues.Data management - Drafting, Verifying, Storing and Updating partner related details as required by the management. Periodic data sanity checks. Account Management – Preparing and reconciling partner account balances. Escalation Handling and Email support.